Questions tagged as ['bug-reporting']

Questions about the process of reporting bugs: what should be reported as a bug, Where should it be reported. Remember that reporting a bug itself is off topic.
Score: 3
Ubuntu 20.04.3: nginx crashes with segfault
tk flag

I have an Ubuntu box (20.04.3) on which nginx stopped already twice with a segfault:

Nov 16 00:01:23 documents-oo kernel: [2726316.050697] nginx[2579242]: segfault at 41 ip 00007fbf59548593 sp 00007ffc02313af0 error 4 in[7fbf594e0000+166000]
Nov 16 00:01:23 documents-oo kernel: [2726316.050742] Code: 48 89 43 10 48 83 c4 18 5b 5d 41 5c 41 5d 41 5e 41 5f c3 0f 1f 40 00 0f b6 7f 30  ...
Score: 0
Rob avatar
Why won't Ubuntu 20.04.3 LTS copy con.c to external USB drive?
vn flag

I upgraded from Ubuntu 18.04 LTS to Ubuntu 20.04.3 LTS on my desktop on 11-12-2021.
I compiled con.c on the new gcc version 9.3.0-17 compiler and it gave me warnings on
using sprintf(). I converted all the sprintf()'s warnings to snprintf()'s and got a clean compile.
I copied the folder that contained con.c and 8 other .c files and their .o files to an external
USB drive. It copied all but the con ...

Score: 0
When I installed Wsl unbuntu Installed and Crashed
de flag

When I installed Wsl and restarted, Ubuntu was installing but it stucked mid half, then my pc got stuck I waited and forced an restart, all good so far but since then my pc gets blue screen's and gets regularly stuck.

So I need some help to fix that.

I already reinstalled Windows, cleaned the storage and checked for malware... any tips ??

Score: 0
Automatic Black screen with cursor on Ubuntu Budgie 20.04.3 LTS
be flag

I was browsing on Chrome and suddenly a black screen appears with a cursor. The only option left was to power off using switch. This happened to me very first time.Do anyone know the reason and how to fix this ? (Ubuntu Budgie 20.04.3 LTS).

Score: -1
Owen avatar
Why has my bug report on Launchpad not been addressed?
bw flag

Several months ago I reported this bug:

(Also documented here on Ask Ubuntu).

I noticed many other bug reports were of a similar nature - software configuration bugs in hardware interfaces. So I marked them as duplicates, and my post got heaps of heat! But there has been zero action for months. Can anybody explain why? Is Laun ...

Score: 0
Where to file a bug against ubuntu's appearance panel in system settings?
in flag

where can I file a bug for ubuntu's appearance panel in gnome-control-center? I have recently discover, that this panel crashes, unless I have... the GEdit installed from .deb package, as it seems to require GEdit's glib schema.

Score: 1
MegaTKC avatar
Ubuntu 21.10 bug on raspberry pi
br flag

I just upgraded to Ubuntu 21.10 from Ubuntu 21.04. I enjoy the new GNOME 40 desktop environment. Though, there is an issue with it. I am having issues with the Ubuntu Dock and the Applications Menu. Whenever I click on an app and try to drag the application from the dock or the menu, the desktop freezes or crashes. I have no choice, but to turn off the pi. I don't know why this happens. I own a raspberr ...

Score: 0
Gian Lucca avatar
Mouse not working after resume from suspend ubuntu 20.04.3
in flag

The only way to make the usb mouse work again is to unplug the usb cable and plug it again, is there any solution to this?

Desktop Dell Optiplex 3020

Score: 2
Helios avatar
How do I gather information to file this specific bug report?
by flag

I am on Kubuntu 21.04. I have a 3080 ti and nvidia-driver-470 installed through apt.

Everything works except when I try to click on the volume tray applet, or launch pavucontrol-qt directly, the entire display server crashes and I'm stuck at a black screen until I switch to a different tty and do sudo systemctl restart sddm

I'm not sure which package the bug belongs to, nvidia, xorg, or pavucontrol.  ...

Score: 0
Neto R G avatar
Ubuntu 21.04 crashes/freezes after update
by flag

I just need help to diagnoze what is going on. Here's what I know. Just after updating from ubuntu 20.10 to ubuntu 20.04 everything seemed fine, I updated some plugins and installed again python modules that were missing, just the common ones, numpy, matplotlib, pandas and so on. Nothing weird, except the fact that they were missing. Anyways, I called the day and turn it off, the next day I logged in an ...

Score: 2
If I want a bug fixed in ubuntu, what is the best way to set up a bounty to pay the team fixing it?
nc flag

There is a bug in Ubuntu that has been bugging me for quite a while -- and it has been bugging others for years.

I'm pretty sure a substantial amount of money could be raised to pay to get the bug fixed but but don't know the best way of doing this.

Is there an existing system to fund an "Ubuntu Bug Fix Bounty"? If not, has anything remotely like this been done? If so, how?

Note: This is not a questi ...

Score: 0
wangkeun avatar
Ubuntu terminal has a strange empty area
ro flag

I noticed something strange while using Ubuntu terminal.
There is an empty area at corner side.
I'd like to use full size window without the empty area.

Is there any good solution?

Please check the picture below. The red square is the strange blank empty space I was talking about.

enter image description here

Score: 0
Martin Medro avatar
How do I fix touchscreen issues after upgrading to 21.04 from 20.10?
ad flag

I have upgraded to Ubuntu 21.04 from 20.10. But after the upgrade, the touchscreen of my laptop (HP Pavilion) has started to misbehave in odd ways. It has started registering touch inputs even when I am not touching the screen at all. As a result, it randomly opens dialog boxes, or the top notification and date panel, or will randomly resize the windows...

Is there any solution to the problem, is ...

Score: 0
Ubuntu 20.04 bug after turning on the screen
de flag

I'm totally new to linux.

so first of all I am sorry if my question is stupid.

I installed Ubuntu 20.04 on my old pc, and I want my screen to turn off after 1 min. However I experience bug.

After the screen turns off and then I turn on the screen the appliction side panel is enlarged.

I tried searching google for help but did not found this kind of bug . any help ?

before screen turns off

after scree ...

Score: 0
Minh Hieu avatar
AR9485: ath: phy0: Failed to wakeup in 500µs
jp flag

Description of the problem:

After the latest upgrade to the kernel 3.6.11-1 I noticed the problem with the following Wifi card type:

03:00.0 Network controller: Atheros Communications Inc. AR9485 Wireless Network Adapter (rev 01)
        Subsystem: Samsung Electronics Co Ltd Device 4105
        Flags: bus master, fast devsel, latency 0, IRQ 17
        Memory at f7c00000 (64-bit, non-prefetchable) [siz ...
Score: 0
leisefuxX avatar
How to search for errors in software or hardware
tr flag

i have this server vm and some services on it, namely mqtt, nodered, influxdb and grafana. i run into some weird errors: the vm stops working for some unknown reason and blocks all traffic to it. that's not good. i know it's not the hypervisor.

what are the best practices for searching and finding errors on the side of the operating system? which logs to check, how to find the error in generell,  ...

Score: 0
Purna Mahesh avatar
Cursor Glitch Ubuntu 21.04
in flag

I installed Ubuntu 21.01 as dual boot with Windows 10 two weeks ago. Except that there is some sort of square/rectangle around my mouse that "draws" over anything behind it and follows the cursor around.I tried sudo service gdm, but it isn't working at all. Does anyone know of a permanent solution to this?

My Video Card Details

sudo lshw -C video

       description: VGA ...
Score: 0
Xavien avatar
Ubuntu 20.04 LTS goes into black screen with text for unexpected event everytime after sleep
cn flag

The photo is shown down below in the link (since I'm new to this subforum I can't post the picture directly). I had this a few days ago before I updated to Ubuntu 20 from 18. I thought the update would've helped but it's still the same problem. Every time I close my laptop to let it sleep then come back to flip up the screen this appears.

I am able to, sometimes, I believe click on the Windows co ...

Score: 2
0x54 avatar
MSFT/Mylar Touchpad on Lenovo Ideapad flex 5 14ARE05 Ubuntu 21.04
mu flag

The touchpad on my Laptop has never worked (since 20.04), however the issue has persisted throughout several kernel updates, now 5.11. According to the spec sheet, the touchpad is supposed to be a "Buttonless Mylar® touchpad" but in the error messages it is called MSFT0001:00. The note app Xournalpp can detect it although the rest of the system can't and calles it "MSFT0001:00 04F3:3140"

Many so ...

Score: 1
Landak avatar
After an apt-upgrade, my KDE dock/task manager icons in Kubuntu are all black
ru flag

I recently ran do-release-upgrade to upgrade to Kubuntu 21.04 from 20.04 without issue. Other than some (expected) differences in configuration files, nothing failed. When I logged in to plasma, I was surprised to see all the sys tray's icons have been replaced with black placeholder squares -- see screenshot below. This is true even in alternative widgets, and in the the application launcher (all th ...

Score: 0
user14094230 avatar
How to fix bug "Authentication is needed to run '/usr/share/-apport/' as the super user"?
ph flag

I get an internal error (involving xorg), logging me out and then I have to log back in (restarting any apps, since they were all closed), then I get this error, which I've seen is a bug, but I'm not sure how to deal with it. Any ideas?

Score: 6
What is @!72,27;BDH and @!0,27;BDH?
ge flag

There are other posts here asking about a mysterious program called @!0,27;BDH. This program (is it a program?) appeared out of nowhere for me after I upgraded from 20.10 to 21.04 last Friday. I noticed it first when attempting to share my screen on a Zoom meeting with my friends. Upon sharing a screen on Zoom, you may choose to share your entire desktop screen or a specific application. This @!0, ...

Score: 0
hanugm avatar
How can I proceed if it is impossible to delete a (snap) readonly directory?
cn flag

I want to execute a similar command to the following command from this post

sudo rmdir /usr/share/ghostscript/9.25/iccprofiles

The actual command is

sudo rmdir /snap/gimp/367/usr/share/ghostscript/9.50/iccprofiles

When I execute the following command, I am encountering the following error:

rmdir: failed to remove '/snap/gimp/367/usr/share/ghostscript/9.50/iccprofiles': Read-only file system

How to d ...

Score: 0
Thiago Oliveira avatar
My touchpad doesn't work perfectly after upgrade of Ubuntu
cn flag

I used all the options on my touchpad (two fingers to scroll the page, two fingers to direct-click, etc) and after I updated Ubuntu today, it just stopped. The touchpad works, but only normal click and double click; the other options are somehow no longer available. Before, in Settings, when I went to the touchpad section, there were several options to configure regarding its features, but now when I op ...