Questions tagged as ['dell']

Questions related to Dell hardware and troubleshooting Ubuntu
Score: 0
Mike Hadzhiev avatar
Ubuntu very slow at start and general after upgrade amd64 version
aq flag

I update from 18.04 to 20.04 it was slow before the update what can I do to run better.I mean when I start the computer its take like 5min to load to login screen after login it takes up to 10 min to start working properly I open firefox and the webpages load like in the 1998 load time too big I didn't mention if I run some program.Currently i hava 4GB RAM.Any suggestion will be welcomed.If need to post ...

Score: 0
Vidhya Bhushan Bahl avatar
Joyroom JR-T04S mic not detected on Ubuntu 18.0
cn flag

External Mic is not detected on Ubuntu 18.0

Codec: Realtek ALC3204 Codec: Intel Kabylake HDMI Laptop: Dell Latitude 3400

Internal mic working fine. When JR-T04S connected via bluetooth, input devices in sound setting doesn't show JR-T04S mic.

Works fine on windows.

Score: 0
figbar avatar
Run Ubuntu with RAID enabled
in flag

I am running an Ubuntu and Windows dual boot on my Dell XPS laptop. Originally I had success in running this dual boot by following the steps here: Workaround to Install Ubuntu 20.04 with Intel RST systems or here: Install dual boot ubuntu with windows 10 and RAID on to run both windows and ubuntu on this computer by switching to ACHI instead of RAID, however over a few months this created significant b ...

Score: 0
Sameer Kulkarni avatar
Sound quality problem on Dell Vostro 14 3000
fr flag

We have purchased this brand new Dell Vostro 14 3000 laptop which comes with 8GB RAM and SSD drives.

Tried installing latest Ubutnu 20.04.3 LTS on this machine, but it has problem with the sound quality. When any kind of sound is played there is a weird buzz in the back ground.

Have tried searching for any updated drives on Dell website, but could not find any.

Is anyone else facing similar problem ? A ...

Score: 1
dusev avatar
Brightness Control/xrandr Errors in 18.04
cn flag

I want to adjust the brightness on my laptop, which is currently fixed at the highest brightness.

My specs:

  • Dell XPS 13 9310 OLED laptop, Ubuntu 18.04 (can't upgrade at the moment)

  • Graphics card: 0000:00:02.0 VGA compatible controller: Intel Corporation Device 9a49 (rev 03)

  • Kernel version: 5.4.0-90-generic

Did not work:

  • adding acpi_osi, and/or acpi_osi='!Windows 2012', to the /etc/default/grub
Score: 1
user874155 avatar
Ubuntu 21.10 on Dell XPS 17 9700 WiFi Killer AX500s DBS stopped working in kernel 5.13.0-21-generic
cn flag

This is essentially the same question as that from axtimwalde.
I bought the XPS 17 9700 in April and after a lot of struggling got it to dual boot Windows 10 and Ubuntu 21.04 (having failed with 20.04 LTS).
Then a week or two ago, I ran apt upgrade and the wifi adaptor disappeared in Ubuntu. It also went in Windows 10, so I assumed a hardware failure and contacted Dell hardware support. After some tests ...

Score: 1
Dual monitor setup with LG 27" Ultrafine monitor connected via thundebolt and a Dell 24" connected via HDMI doesn't work
jp flag

I am trying without luck to get Ubuntu 20.04 to utilize both of these monitors connected via a single RX-580 graphics card. Here is the output of xrandr -q

xrandr -q Screen 0: minimum 320 x 200, current 5120 x 2880, maximum 16384 x 16384 DisplayPort-0 connected 2560x2880+2560+0 (normal left inverted right x axis y axis) 600mm x 340mm 2560x2880 60.00* DisplayPort-1 connected primary 2560x2880+0+0 ( ...

Score: 0
Zahra avatar
Ubuntu 21.10 wireless card/adapter not found
br flag

I have been 3 days w/o wifi on my Linux/Ubuntu machine with a Dell XPS-9500 and Qualcomm/Killer Wificard. I have tried every tutorial I could find on this topic with no luck. When I type sudo lshw -C network there is no wireless connection at all. I have the ath11k driver installed, my kernel is linux 5.13.0-21-generic, and out of despair I upgraded from Ubuntu 20.04 to 21.10, which still did not fix ...

Score: 0
Nimmy Sarah Alex avatar
Ubuntu 21.04 freezes in dell inspiron 15-3000
eg flag

I am experiencing random screen freezes too often while working on ubuntu 21.04 in dell Inspiron 15-3000. The system came with a Windows 10 OS, and I dual boot it myself and is currently having Ubuntu alongwith Windows OS. Windows work pretty well. But ubuntu freezes quite often, like 6-7 times in 1 hour. The mouse, touchpad, or keyboard doesnt work and i have to reboot the system using the power button ...

Score: 3
user313032 avatar
curl dynamic linking problem in 21.10
cn flag

I recently got a Dell Precision 3450 with ubuntu 20.04, and upgraded to ubuntu 21.10 in two steps (20.04 -> 21.04 -> 21.10). This required upgrading the file /usr/lib/os-release by hand, as described here, probably because of customizations by Dell to the OEM install.

In any case, the system works fine now, with one exception. When I type curl in the terminal (which I installed after the second ...

Score: 5
Ubuntu 21.10 on Dell XPS 13 9310 WiFi Killer AX500s DBS stopped working in kernel 5.13.0-21-generic
cn flag

*Edited after super helpful chat with @chili555 that I botched by trying too many things at the same time...

The WiFi adapter works in kernel, but in 5.13.0-21 it's inactive and remains inactive after multiple shutdowns/ reboots. I checked that it's active in BIOS and it exists but does not work

$ lshw -c network
       description: Network controller
Score: 0
Aika avatar
Dell laptop fan issue
si flag

I'm a newbie to Ubuntu and Linux honestly and a problem I have which I looked for an answer in forums for hours and got nothing. I have a Dell laptop inspiron 15 3000 and when I start working, no matter how long does it take (normally I use it for more than 3 hours a day), its fan literally doesn’t work. My laptop becomes so hot and programs crash. For this reason I only have a good experience of usin ...

Score: 0
user313032 avatar
Dell Precision 3450 upgrade & initramfs.conf
cn flag

I bought a Dell Precision 3450 workstation with Ubuntu 20.04 and upgraded to 21.04 and then to 21.10. During both upgrades I got the following question that I answered with N.

Configuration file '/etc/initramfs-tools/initramfs.conf'
 ==> Modified (by you or by a script) since installation.
 ==> Package distributor has shipped an updated version.
   What would you like to do about it ?  Your options  ...
Score: 0
talz avatar
Is it possible to connect an ubuntu laptop to a USB-C docking station over a USB-C to USB-A adapter and get signal in the monitors?
fr flag

I have a Dell WD15 docking station, and one of my laptops is a bit older so it does not have a USB-c port. When connecting that hp laptop (Ubuntu 20.04.3 LTS) I get the usb and audio connections, but there is no signal for the monitors. Is there a way to make this setup work, or is this hopeless?

Score: 3
Poumon avatar
Ubuntu boots only one time after installation
hu flag

I just purchased a dell inspiron 14 7000. I installed ubuntu 20.04 on it but I have a problem: Everything works fine during installation. I can boot it one time after the installation. After that, if I reboot it, it doesn't boots anymore: black screen.

First of all here is what I have done to install it:

  • I put storage option from RAID to AHCI in the bios
  • Secure boot is ON
  • one EFI partition of 50 ...
Score: 0
THIRDLOOKintern avatar
No Bootable Devices Found After Ubuntu Installation on Dell
cn flag

I'm trying to install Ubuntu on a Dell Latitude 5490. Ubuntu will be the only OS I use on this computer

Steps I've taken:

  • Used Rufus to put DBAN on a flash drive and autonuke C: drive
  • Used Rufus to put ubuntu-20.04.3-desktop-amd64.iso on a flash drive
  • Booted from flash drive, Try Ubuntu works well
  • Installed Ubuntu, appeared to succeed
  • Upon restart, computer shows "No bootable devices found"
  • Dell ...
Score: 0
Roope551 avatar
20.04 Wi-fi authentication
ru flag

I installed Ubuntu 20.04 on my dell precision m4600 and the setup was fine until I got to the wireless network setup. I chose my home internet and put the passcode and then hit enter, it showed me that the machine is trying to connect but then it gave me pop up "authentication required", so I then hit enter again because the password was already in there but the pop up happened again and again. I don´t ...

Score: 1
imhans33 avatar
Updating BIOS from ubuntu 20.04
ar flag

I am using DELL Latitude 3400 laptop. How is it possible to update the BIOS from Ubuntu 20.04.

Score: 0
Computer slow on Ubuntu 20.04.3 LTS (was fast for 30 days after installation)

I found a Dell XPS M1730 in my box of computers and wanted to bring it back to life with Linux. 30 days ago, I installed Ubuntu 20.04.3 LTS (Focal Fossa) and was impressed with the speed of Ubuntu. I could go onto YouTube in just 1 second and load a normal webpage as fast as I can snap my finger. But after 30 days I am experiencing slowness:

  • Firefox takes 4 seconds to load
  • Settings take 3 seconds
  •  ...
Score: 0
Sven Serneels avatar
Trackpad not detected after upgrade to Ubuntu 21.10
jp flag

I have been using Ubuntu with my Dell Precisoon E5470 flawlessly, until I upgraded to version 21.10. The trackpad is simply not detected anymore, e.g. cat /proc/bus/input/devices does not list the trackpad. Any tips are welcome.

Score: 0
Bas avatar
Dell Inspiron 16 plus nvidia driver crashing
lc flag

I'm trying to install nvidia drivers on my inspiron 16 plus, with an rtx 3050. The laptop boots and works for a bit, but there are weird rainbow artifacts and then the screen dies.

The problem seems to be on both the 470 and 460 driver. I tried installing the drivers from the terminal, through the drivers menu and with the .run package, but they all have the same results.

How can I get my videocard  ...

Score: 2
glyn avatar
Ubuntu 21.10 resume produces blank screen
dj flag

After upgrading from Ubuntu 20.10 to 21.10 (via 21.04, which I didn't test for suspend/resume behaviour), suspend/resume no longer works properly.

If I use the proprietary NVIDIA driver metapackage from nvidia-driver-470, the system seems to suspend ok -- using the power button (equivalent to systemctl suspend) --, but on resume, the display stays black and I have to power off to escape this.

(If ...

Score: 0
cbrng avatar
Ubuntu 20.04.3 Alienware Laptop freezes when booting Ubuntu while plugged into Dell Thunderbolt 3 Dock (WD19TB)
in flag

Upon booting, there is about an 80% chance that the laptop will simply freeze, load to a black screen, or just dump a bunch of text in a booting terminal window and eventually freeze when it is plugged into my Dell WD19TB Thunderbolt 3 dock.

If I boot my laptop without the dock plugged in there is no issues, however if I then plug the dock in afterwards, there is again an ~80% chance that it will ...

Score: 1
ucsi_acpi USBC000:00: usci_handle_connector_change: GET_CONNECTOR_STATUS failed (-110)
in flag

On boot the following message appears and I cannot login (well I can but only if I go to tty3 and login via cli): ucsi_acpi USBC000:00: usci_handle_connector_change: GET_CONNECTOR_STATUS failed (-110)

Tech specs of my laptop, it's a Dell Latitude 5420

I've tried to use fsck on recovery mode but this happens.

When I check some logs I can see some errors in nvme0n1. I have nvme0n1p1, nvme0n1p2 and nv ...

Score: 0
Cornexiors avatar
dell built in keyboard shortcut
in flag

im using dell inspiron 11 3179 and dual booting linux, but it doesnt matter the problem is the keyboard shortcut, so im playing minecraft on my linux. in minecraft the key to open debug screen is f3, but in this laptop the f3 is for volume up. in windows it doesnt effecting the game cause you need to press ctrl or fn key(mine use the ctrl) to use the f"number" shortcut. but linux has a different way to d ...

Score: 0
Mr Spoony avatar
Touchpad not working but showing up
gd flag

I know there are multiple questions like this but there was none that helped me till now. I have a Dell XPS 15 (the 2021 one)

I had the problem on Ubuntu 21.04 then I thought I'd update to 21.10 to fix everything but the problem is still there.

My touchpad isn't recognizing my touches, presses, moves, scrolls, etc. ... But if I input an external mouse, this mouse is working(but the touchpad obviousl ...

Score: 0
Will Ubuntu 20.04.3 work on DELL XPS M1730?

Dell XPS M1730 - Intel Core 2 Duo T9300 (2,50 GHz, 800 MHz FSB, 6 MB L2-cache), Windows Vista Home Premium, 17" UltraSharp TFT WUXGA (1920 x 1200) + 2.0 MP webcam, 4096 MB Dual Channel DDR2 SDRAM, 120 gb WD green SSD, DUAL SLI 512 MB NVIDIA GeForce 8800GTX, DVD+/-RW, 9-cell lithium-ion battery, Bluetooth + Dell Bluetooth 2.0-stereoheadset, 802.11n, Sound Blaster Audigy ADVANCED HD Audio

Score: 1
Random restarts on Ubuntu 20.04.1 on Dell Precision 3551
cn flag

I got my new Dell Precision 3551 computer about a month ago, and installed Ubuntu 20.04.1 on it. However, since then, I've experienced random restarts at seemingly random times. The computer just restarts without any forewarning or error messages. This is of course very inconvenient.

I haven't been able to notice any pattern in the timing or frequency of the restarts. Sometimes, even when I'm awa ...

Score: 1
Felipe Brubeck avatar
Can't see grub on dual-boot Dell laptop
ke flag

Last year I got a Dell G3 15 laptop with Ubuntu 20.04 and Windows 10 for work. A few months later there was a problem with the motherboard and was basically unusable. From Dell's customer support I got a replacement (it had only W10), but decided to keep the old drives for my files, software and credentials, they are a NVME M.2 and a HDD in RAID configuration. In addition to installing the old drives in ...

Score: 0
lemon soft avatar
Dell OptiPlex 7020 display problem
cn flag

I have a Dell OptiPlex 7020 display problem. Despite upgrading bios A07 to A18 version, whenever I click to open "Settings" in Ubuntu 20.04LTS, display goes black and recovers with lower resolution. I installed Ubuntu 18.04LTS also. But nothing changed.

Could you please offer a solution? Thanks.

Here is the video of problem. You can set the speed to x2:


(hd) https:/ ...