Score:0

Keyboard stops working whenever powered off

cn flag

I recently installed Ubuntu (20.04 LTS) on my laptop (Asus ZenBook 13 OLED UX325). It works for the most part but I realized that whenever I use the power off option, the keyboard will not work upon restart. Basically, I need to (from another question)

sudo apt-get install xserver-xorg-input-all

or

sudo apt-get --purge autoremove xserver-xorg-input-all
sudo apt-get install xserver-xorg-input-all

after using the Screen Keyboard to log in. I also have to be careful to push Restart instead of Power Off after written the commands in the terminal.

Needless to say, I wish to not have to do this tedious (and temporary) routine every time I Power Off my computer. Surely there must be a permanent solution?

Edit 1: It also appears to work if I log in using the Screen Keyboard after Power Off and then just Restart again. No real need for the commands above. Power Off is the prime suspect.

Edit 2: I do not really have to log in. After Power Off, I can just Restart before logging in, and then the keyboard works afterward. Power Off must be the perpetrator, no?

nobody avatar
gh flag
`dmesg | grep intel-vbtn` any output?
naughty_waves avatar
cn flag
Thank you, @nobody. I wrote what you said but there was no output in the terminal. Any ideas?
nobody avatar
gh flag
Sorry no. I thought it has to do with this. https://askubuntu.com/questions/1280217/why-is-my-laptops-keyboard-screwed-up-since-kernel-5-4-0-47-till-5-8-0-20
naughty_waves avatar
cn flag
Thank you anyways for trying to help. I am at a total loss and rather confused.
ChanganAuto avatar
us flag
1st > Update UEFI 2nd> Fully update the OS. Does the symptom persists?
naughty_waves avatar
cn flag
Thank you, @ChanganAuto. The newest BIOS version is already installed (Version: 301). By fully update the OS, do you mean `sudo apt-get update` or something more elaborate?
Score:0
in flag

I had the same issue with my ASUS Zenbook 13 UM325S. (Kubuntu 20.04.3) I tried to follow the same steps as you but had no success.

I found that there is some issue with the latest kernel version. I just reinstall Kubuntu 18.04.5 and the issue is solve.

It's not a 100% solution but I do not want to restart every time.

I hope this will help you also.

Thanks

Artur Meinild avatar
vn flag
The question is about 20.04 and your answer addresses 18.04. Not sure this makes any sense.
naughty_waves avatar
cn flag
Thank you, @Nirav. It could perhaps be solved (as you state) by downgrading to Ubuntu 18.04.5 but I still feel like this is something that should be fixed for future versions. I will have to live with having to restart an extra time for the time being.
Score:0
in flag

Finally, this solution works for me.

I am using ASUS Zenbook 13 OLED UM325S with Kubuntu 20.04

Edit file: /etc/default/grub

Replace bellow line

GRUB_CMDLINE_LINUX=""

WITH

GRUB_CMDLINE_LINUX="i8042.reset i8042.nomux i8042.nopnp i8042.noloop"

Update bootloader

sudo update-grub
naughty_waves avatar
cn flag
Thank you, @Nirav. I followed your instructions and it appears to work.
mangohost

Post an answer

Most people don’t grasp that asking a lot of questions unlocks learning and improves interpersonal bonding. In Alison’s studies, for example, though people could accurately recall how many questions had been asked in their conversations, they didn’t intuit the link between questions and liking. Across four studies, in which participants were engaged in conversations themselves or read transcripts of others’ conversations, people tended not to realize that question asking would influence—or had influenced—the level of amity between the conversationalists.