Webform update from 5.3.0 to 6.1.0 results in directory error

OmarAc

3/5/23, 5:40 PM

After I updated my webform module from 5.3.0 to 6.1.0 I received an error when submitting my form. Apparently it isn't able to copy the pdf file which I added to the form and so it is blocking the submit and giving me a white page.

Here's what I have in my recent log entry:

Drupal\Core\Entity\EntityStorageException:
The specified file 'private://webform/saisie_du_bilan/_sid_/projet-985.pdf' could not be copied because the destination directory is not properly configured.
This may be caused by a problem with file or directory permissions.
in Drupal\Core\Entity\Sql\SqlContentEntityStorage->save() (line 846 of /home/acelys/www/uno-test.agglonet.com/web/core/lib/Drupal/Core/Entity/Sql/SqlContentEntityStorage.php).

What does the phrase : could not be copied because the destination directory is not properly configured mean? I searched on Internet without success.

I also looked into the file permissions and it is 775.

SOLVED: I needed to give full permission chmod -R 777 webform to the private/webform directory (private directory is created outside the $root_dir which is the /web directory).

0 + 0

webforms

berliner

3/5/23, 6:55 PM

Hi there! Welcome to Drupal Answers! Did you check the permissions on both the temporary and the final destination directory?

OmarAc

3/8/23, 8:18 AM

Hi ! thank you! @berliner , the final destination file yes, the tmp i don't know where it is, do you have an idea where it is ? Thanks.

berliner

3/8/23, 8:50 AM

You can find that out on the file system config page: `/admin/config/media/file-system`

OmarAc

3/8/23, 10:32 AM

@berliner i have looked into it, it is well configured, I'm wondering if it is a problem in the new version of webform, which needs the path to be defined differently ...

berliner

3/8/23, 10:59 AM

I have little experience with webform, so I can't say anything about that. But you can debug a bit to see which directory it's complaining about. Unless you're already on Drupal 9 (which I assume you are not), you can add a debug statement to https://github.com/drupal/drupal/blob/8.9.x/core/lib/Drupal/Core/File/FileSystem.php#L484 which is where that error message originates.

OmarAc

3/8/23, 11:28 AM

**SOLVED**: I needed to give full permission `chmod -R 777 webform` to the private/webform directory (private directory is created outside the $root_dir: /web/ dir)

Elon Musk

I sit in a Tesla and translated this thread with Ai:

EN: Webform update from 5.3.0 to 6.1.0 results in directory error

TH: การอัปเดต Webform จาก 5.3.0 เป็น 6.1.0 ส่งผลให้ไดเรกทอรีมีข้อผิดพลาด

RO: Actualizarea formularului web de la 5.3.0 la 6.1.0 are ca rezultat o eroare de director

RU: Обновление веб-формы с 5.3.0 до 6.1.0 приводит к ошибке каталога

VI: Cập nhật biểu mẫu web từ 5.3.0 lên 6.1.0 dẫn đến lỗi thư mục

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