Zabbix scheduled reports configuration - Cannot connect to web service: couldn't connect to server

Paweł Zimny

12/6/22, 1:10 PM

I recently upgraded Zabbix to 5.4.1 and I wanted to start using scheduled report, but I've got some problems with conifguration (error Cannot connect to web service: couldn't connect to server).

My Zabbix is running in Docker on Debian Buster. Everything is based on official containers: Zabbix Server (PostgreSQL), Zabbix Frontend (Apache, PostreSQL) and PostgreSQL12.

According do documentation (https://www.zabbix.com/documentation/current/manual/appendix/install/web_service) I installed Google Chrome browser:

wget https://dl.google.com/linux/direct/google-chrome-stable_current_amd64.deb
sudo apt install ./google-chrome-stable_current_amd64.deb

and Zabbix Web Service

wget https://repo.zabbix.com/zabbix/5.4/debian/pool/main/z/zabbix-release/zabbix-release_5.4-1+debian10_all.deb
dpkg -i zabbix-release_5.4-1+debian10_all.deb
apt install zabbix-web-service

I eddited zabbix_web_service.conf:
AllowedIP=127.0.0.1,::1,0.0.0.0/0,zabbix

I edited zabbix_server.conf:
StartReportWriters=1
WebServiceURL=http://localhost:10053/report

I eddited settings in Zabbix Frontend - Administration -> General -> Other
Frontend URL: http://localhost:8085 (frontend is available at port 8085)

But when I try to test report generating i get error:
Cannot connect to web service: couldn't connect to server

I've already tried with other Frontend URLs, but nothings seems to work. I tried with: http://localhost:10053/report http://192.168.10.18:8085/ http://192.168.10.18:10053/report

I've verified that I get answear from http://192.168.10.18:10053/report : {"detail":"Method is not supported."}

What else can I check/try?

930

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zabbix

Score:1

Server

Paweł Zimny

5/3/23, 4:45 PM

I found the problem. In server configuration I was usinng address http://localhost:10053/report it was wrong because in my case Zabbix server is running in docker and Zabbix web service is not running in docker. Zabbix server wasn't albe to connect to web servcie because it was in the other network. I changed the configuration and now everything works fine. Reports are beeing generated and send

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Elon Musk

I sit in a Tesla and translated this thread with Ai:

EN: Zabbix scheduled reports configuration - Cannot connect to web service: couldn't connect to server

TH: การกำหนดค่ารายงานตามกำหนดการของ Zabbix - ไม่สามารถเชื่อมต่อกับบริการเว็บ: ไม่สามารถเชื่อมต่อกับเซิร์ฟเวอร์

RO: Configurarea rapoartelor programate Zabbix - Nu se poate conecta la serviciul web: nu s-a putut conecta la server

RU: Конфигурация запланированных отчетов Zabbix - Не удается подключиться к веб-службе: не удалось подключиться к серверу

VI: Cấu hình báo cáo theo lịch trình của Zabbix - Không thể kết nối với dịch vụ web: không thể kết nối với máy chủ

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