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powershell can't access to Ubuntu server

ax flag

when I use SecureCRT or Putty, I can access to Ubuntu server on VM using ssh. but I get permission denied(pubkey,password,keyboard-interactive) I thought it could be due to /C:/Users/[username]/.ssh/knownhosts I deleted files in the directory. but it was same. I still think there's a problem with pubkey. Could you kindly let me know how to resolve this?

Thank you.

in flag
That error is because you are not providing the correct authentication information. Provide the correct username and password or private key.
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