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Authentication failed: TImeout for cockpit access in CentOS 7

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VLSI Silicon

PROBLEM

When I try to login to cockpit on CentOS 7 using URL https://localhost:9090 using the root credentials, I get Authentication failed: Timeout error. Have searched the web for solution but not able to troubleshoot the problem.

STEPS USED TO INSTALL COCKPIT

# yum install cockpit cockpit-dashboard
# systemctl enable --now cockpit.socket
# firewall-cmd --permanent --zone=public --add-service=cockpit
# firewall-cmd --reload

OUTPUTS

firewall-cmd --list-all

target: default
  icmp-block-inversion: no
  interfaces: em1
  sources: 
  services: cockpit dhcpv6-client nfs rpc-bind ssh
  ports: 5901/tcp 944/tcp 944/udp 945/tcp 945/udp 946/udp 9090/tcp
  protocols: 
  masquerade: no
  forward-ports: 
  source-ports: 
  icmp-blocks: 
  rich rules:

/var/log/message output

Mar  1 23:22:20 srv01 systemd: Starting Cockpit Web Service...
Mar  1 23:22:20 srv01 systemd: Started Cockpit Web Service.
Mar  1 23:22:20 srv01 cockpit-ws: Using certificate: /etc/cockpit/ws-certs.d/0-self-signed.cert
Mar  1 23:22:40 srv01 cockpit-session: pam_ssh_add: Identity added: /root/.ssh/id_rsa (/root/.ssh/id_rsa)
Mar  1 23:22:40 srv01 systemd: Created slice User Slice of root.
Mar  1 23:22:40 srv01 systemd-logind: New session 6 of user root.
Mar  1 23:22:40 srv01 systemd: Started Session 6 of user root.
Mar  1 23:22:41 srv01 journal: clutter_actor_set_size: assertion 'CLUTTER_IS_ACTOR (self)' failed
Mar  1 23:22:41 srv01 journal: clutter_actor_show: assertion 'CLUTTER_IS_ACTOR (self)' failed
Mar  1 23:23:10 srv01 cockpit-ws: cockpit-session: session timed out during authentication
Mar  1 23:23:10 srv01 org.gtk.vfs.Daemon: A connection to the bus can't be made
Mar  1 23:23:10 srv01 cockpit-ws: cockpit-session: authentication timed out
Mar  1 23:23:10 srv01 systemd-logind: Removed session 6.
Mar  1 23:23:10 srv01 systemd: Removed slice User Slice of root.
Mar  1 23:23:11 srv01 journal: clutter_actor_set_size: assertion 'CLUTTER_IS_ACTOR (self)' failed
Mar  1 23:23:11 srv01 journal: clutter_actor_show: assertion 'CLUTTER_IS_ACTOR (self)' failed

journalctl -f output

Mar 01 23:22:20 srv01.vlsi.silicon.ac.in systemd[1]: Starting Cockpit Web Service...
Mar 01 23:22:20 srv01.vlsi.silicon.ac.in systemd[1]: Started Cockpit Web Service.
Mar 01 23:22:20 srv01.vlsi.silicon.ac.in cockpit-ws[6374]: Using certificate: /etc/cockpit/ws-certs.d/0-self-signed.cert
Mar 01 23:22:21 srv01.vlsi.silicon.ac.in rtkit-daemon[1123]: Supervising 1 threads of 1 processes of 1 users.
Mar 01 23:22:21 srv01.vlsi.silicon.ac.in rtkit-daemon[1123]: Supervising 1 threads of 1 processes of 1 users.
Mar 01 23:22:40 srv01.vlsi.silicon.ac.in cockpit-session[6430]: pam_ssh_add: Identity added: /root/.ssh/id_rsa (/root/.ssh/id_rsa)
Mar 01 23:22:40 srv01.vlsi.silicon.ac.in systemd[1]: Created slice User Slice of root.
Mar 01 23:22:40 srv01.vlsi.silicon.ac.in systemd-logind[1129]: New session 6 of user root.
Mar 01 23:22:40 srv01.vlsi.silicon.ac.in systemd[1]: Started Session 6 of user root.
Mar 01 23:22:40 srv01.vlsi.silicon.ac.in cockpit-session[6430]: pam_unix(cockpit:session): session opened for user root by (uid=0)
Mar 01 23:22:41 srv01.vlsi.silicon.ac.in gnome-shell[2736]: clutter_actor_set_size: assertion 'CLUTTER_IS_ACTOR (self)' failed
Mar 01 23:22:41 srv01.vlsi.silicon.ac.in gnome-shell[2736]: clutter_actor_show: assertion 'CLUTTER_IS_ACTOR (self)' failed
Mar 01 23:23:10 srv01.vlsi.silicon.ac.in cockpit-ws[6374]: cockpit-session: session timed out during authentication
Mar 01 23:23:10 srv01.vlsi.silicon.ac.in org.gtk.vfs.Daemon[6465]: A connection to the bus can't be made
Mar 01 23:23:10 srv01.vlsi.silicon.ac.in cockpit-session[6430]: pam_unix(cockpit:session): session closed for user root
Mar 01 23:23:10 srv01.vlsi.silicon.ac.in cockpit-ws[6374]: cockpit-session: authentication timed out
Mar 01 23:23:10 srv01.vlsi.silicon.ac.in systemd-logind[1129]: Removed session 6.
Mar 01 23:23:10 srv01.vlsi.silicon.ac.in systemd[1]: Removed slice User Slice of root.
Mar 01 23:23:11 srv01.vlsi.silicon.ac.in gnome-shell[2736]: clutter_actor_set_size: assertion 'CLUTTER_IS_ACTOR (self)' failed

Cockpit Login using Firefox

Cockpit login failed

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Zhivko Zhelev avatar
ng flag
Zhivko Zhelev
Please share photos where and how do you get this error.
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VLSI Silicon avatar
th flag
VLSI Silicon
CentOS Linux release 7.9.2009 (Core)
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VLSI Silicon avatar
th flag
VLSI Silicon
When trying to connect to cockpit using the URL https://localhost:9090 using root credentials, I monitor /var/log/messages and also journalctl -f which I have pasted in the original post. I have also added the two screenshots when I login and when it fails. Hope that helps.
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Zhivko Zhelev avatar
ng flag
Zhivko Zhelev
Okay, there are multiple factors that can be the reason for this. 1. use another account instead of root, because root is blocked from sshd and some other places. 2. what is your routero or type of network that you use, because "timeout" means the connection can not be established. 3. from which device you are trying to connect and what is the connection between them 4. try to not use localhost but the ip on the adapter which service listens.
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VLSI Silicon avatar
th flag
VLSI Silicon
1. When I use any other valid user, it gives an error that "wrong username or password" 2. The server is on a local VLAN network on a L2/L3 switch. 3. I have logged into the server using tightVNC and run Firefox on the server itself. 4. I tried using the IP address as well and it's the same error. I am not sure if that helps. Not sure how to debug this problem.
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Zhivko Zhelev avatar
ng flag
Zhivko Zhelev
Try to allow root user to login in this file ```/etc/ssh/sshd_config```
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VLSI Silicon avatar
th flag
VLSI Silicon
I set `PermitRootLogin yes` in `/etc/ssh/sshd_config` and still the same error!
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