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check-host.net "broken pipe" HTTP status on my Bluehost Wordpress Nginx

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Issue: 502 Bad Gateway

So our team always reaches out to Bluehost Support regarding the issue. They can't fix it by themselves. We can't fix it either on the WordPress dashboard.

Please see attached photo for the check-host.net HTTP status of my Bluehost WordPress.

The check-host.net HTTP status of my Bluehost Wordpress

They always ask our permission to upgrade the .htaccess or rename it to solve the issue and clear the server's cache. We said yes. (We don't know if it's a good idea)

What the heck? Does that even solve the problem? We have already contacted them five times. We're still experiencing the issue.

I'm afraid to cancel my account with them because I have limited knowledge of setting up a server on AWS, DigitalOcean, Linode, or GCP Cloud platforms. I'm a developer, not a Linux geek.

Would you give me some advice on what to do with this issue?

mangohost

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