I've recently come into some hassle with my dedicated server. I've done as much debugging as I can myself, from running tracert
s and ping
s with a script. Watching the throughput of the server, its appropriate for its utilization, roughly 20mb/s in/out. The issue is, sometimes the server appears to become unresponsive to the outside network, however, it itself stays online and functionally connected. This causes all my clients to drop connection from the various services I host for about 2 minutes, sometimes longer. It appears as a major drop in packets, however I am unsure where in the routing something may be incorrect. Attached is some diagnostic information
MTR
Host Loss% Snt Last Avg Best Wrst StDev
1. _gateway 30.4% 24 7889. 1220. 1.7 7889. 2323.
2. core-access-switch1-v4001.jnb1.h 4.2% 24 0.8 2.3 0.8 7.6 2.1
3. (waiting for reply)
4. google-2.jinx.net.za 0.0% 24 9.4 18.3 7.2 29.4 5.8
5. 172.253.65.181 0.0% 23 24.2 21.9 9.5 37.8 6.7
6. 172.253.66.3 0.0% 23 21.8 19.4 3.0 30.7 6.7
7. dns.google 0.0% 23 12.2 16.8 7.7 29.7 5.3
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. x.x.x.x 77.8% 10 31.6 38.5 31.6 45.4 9.8
2. core-access-switch1-v4001.jnb1.h 55.6% 10 31.4 36.7 31.4 44.2 6.2
3. (waiting for reply)
4. google-2.jinx.net.za 70.0% 10 33.8 33.8 33.8 33.9 0.0
5. 172.253.65.181 75.0% 9 33.0 32.7 32.4 33.0 0.4
6. 172.253.66.3 62.5% 9 33.2 33.2 33.0 33.4 0.2
7. 8.8.8.8 66.7% 9 32.4 32.2 32.1 32.4 0.1
ip route show
default via 156.38.x.x dev eno1 onlink
156.38.x.x/xdev eno1 proto kernel scope link src 156.38.x.x
ip -s link
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN mode DEFAULT group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
RX: bytes packets errors dropped overrun mcast
8177784 82154 0 0 0 0
TX: bytes packets errors dropped carrier collsns
8177784 82154 0 0 0 0
2: eno1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP mode DEFAULT group default qlen 1000
link/ether ac:1f:6b:00:5c:94 brd ff:ff:ff:ff:ff:ff
RX: bytes packets errors dropped overrun mcast
765764160485 2555872035 0 0 0 43888
TX: bytes packets errors dropped carrier collsns
674858531647 1733340153 0 0 0 0
3: eno2: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN mode DEFAULT group default qlen 1000
link/ether ac:1f:6b:00:5c:95 brd ff:ff:ff:ff:ff:ff
RX: bytes packets errors dropped overrun mcast
0 0 0 0 0 0
TX: bytes packets errors dropped carrier collsns
0 0 0 0 0 0
netstat -rN
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
0.0.0.0 156.38.x.x 0.0.0.0 UG 0 0 0 eno1
156.38.x.x 0.0.0.0 255.255.255.248 U 0 0 0 eno1