Score:0

Problems with memory upgrade on ProLiant DL380 Gen10

jp flag

I have a server ProLiant DL380 Gen10 Intel(R) Xeon(R) Silver 4114 CPU @ 2.20GHz with 2 memory bank of 32 GB for each one so 64GB of RAM in total. One of them is produced by Samsung and the other one by SK hynix.

I need to upgrade the memory to 128GB so I bought a new only bank of memory of 64GB (produced by Samsung) and I installed physically on the server but the memory has not been recognized from the host and it shows that are only 64GB of available memory.

I will attach here the tags of each memory component if it can be helpful:

SK hynix 32GB: HMA84GR7AFR4N Samsung 32GB: M393A4K40CB2 Samsung 64GB: M393A8G40MB2

How can I identify and troubleshoot the problem?

Thank you so much in advance for any helps.

Romeo Ninov avatar
in flag
Did you populate RAM on slots 8, 10 and 12?
jp flag
@RomeoNinov First tried this configuration: [link](https://ibb.co/RPKGb5R) Then tried this configuration: [link](https://ibb.co/mJV366h)
Romeo Ninov avatar
in flag
Both configurations you set are supported. My doubts are the server expect the same size RDIMMs. Can't find document confirming this (or opposite)
jp flag
@RomeoNinov where you checked if my configurations are supported? I can not find nothing about it. How can I be sure of that (same size RDIMMs)? Thank you so much for your replies!
Romeo Ninov avatar
in flag
I did not found any pro/cons about same size. About population checked here: https://www.hpe.com/psnow/doc/a00017079enw , https://www.itcreations.com/user-manuals/dl160-10/server-memory-population-rules-for-hpe-gen10-servers-with-intel-xeon-scalable-processors-white-paper.pdf?nr
I sit in a Tesla and translated this thread with Ai:

mangohost

Post an answer

Most people don’t grasp that asking a lot of questions unlocks learning and improves interpersonal bonding. In Alison’s studies, for example, though people could accurately recall how many questions had been asked in their conversations, they didn’t intuit the link between questions and liking. Across four studies, in which participants were engaged in conversations themselves or read transcripts of others’ conversations, people tended not to realize that question asking would influence—or had influenced—the level of amity between the conversationalists.