Score:0

Checkmk snmp_extended_info firmware data not shown in GUI

tr flag

I m running Checkmk Raw Edition 2.1.0p4. I m trying to configure the HW/SW Inventory plugin to interrogate multiple appliances' firmware versions. The problem arrises with my Fortigate firewall. The firmware version is present in /omd/sites/monit/tmp/check_mk/data_source_cache/snmp/inventory/fw.s.com, but it is shown neither in Inventory, nor in Services sections of the host.

Running cmk --debug -vv --inventory-as-check fw.s.com -i produces the following output (redacted in order not to be marked as spam):

+ FETCHING DATA
  Source: SourceType.HOST/FetcherType.SNMP
[cpu_tracking] Start [7fbfc196f580]
[SNMPFetcher] Fetch with cache settings: SNMPFileCache(fw.s.com, base_path=/omd/sites/monit/tmp/check_mk/data_source_cache/snmp, max_age=MaxAge(checking=0, discovery=120, inventory=120), disabled=False, use_outdated=False, simulation=False)
Not using cache (Too old. Age is 182 sec, allowed is 120 sec)
[SNMPFetcher] Execute data source
  SNMP scan:
       Getting OID .1.3.6.1.2.1.1.1.0: Running 'snmpget -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -On -OQ -Oe -Ot 10.10.1.1 .1.3.6.1.2.1.1.1.0'
SNMP answer: ==> ["fortigate"]
b'fortigate'
       Getting OID .1.3.6.1.2.1.1.2.0: Running 'snmpget -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -On -OQ -Oe -Ot 10.10.1.1 .1.3.6.1.2.1.1.2.0'
SNMP answer: ==> [.1.3.6.1.4.1.12356.101.1.1041]
b'.1.3.6.1.4.1.12356.101.1.1041'
       Using cached OID .1.3.6.1.2.1.1.1.0: 'fortigate'
       Using cached OID .1.3.6.1.2.1.1.2.0: '.1.3.6.1.4.1.12356.101.1.1041'
       Getting OID .1.3.6.1.2.1.2.2.1.*: Running 'snmpgetnext -Cf -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -On -OQ -Oe -Ot 10.10.1.1 .1.3.6.1.2.1.2.2.1'
SNMP answer: ==> [1]
b'1'
       Using cached OID .1.3.6.1.4.1.2036.2.1.1.4.0: None
       Using cached OID .1.3.6.1.2.1.1.1.0: 'fortigate'
       Using cached OID .1.3.6.1.2.1.1.1.0: 'fortigate'
       Using cached OID .1.3.6.1.2.1.1.1.0: 'fortigate'
       Getting OID .1.3.6.1.4.1.674.*: Running 'snmpgetnext -Cf -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -On -OQ -Oe -Ot 10.10.1.1 .1.3.6.1.4.1.674'
SNMP answer: ==> ["fortigate_serial"]
failed.
       Using cached OID .1.3.6.1.2.1.1.2.0: '.1.3.6.1.4.1.12356.101.1.1041'
       Using cached OID .1.3.6.1.2.1.1.1.0: 'fortigate'
       Getting OID .1.3.6.1.2.1.47.1.1.1.1.*: Running 'snmpgetnext -Cf -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -On -OQ -Oe -Ot 10.10.1.1 .1.3.6.1.2.1.47.1.1.1.1'
SNMP answer: ==> ["Fortinet fortigate_monumber, HW Serial#: fortigate_serial"]
b'Fortinet fortigate_monumber, HW Serial#: fortigate_serial'
.
.
.
   SNMP scan found                    fortigate_ha hr_mem inv_if snmp_extended_info snmp_info snmp_os snmp_uptime
Trying to acquire lock on /omd/sites/monit/tmp/check_mk/snmp_scan_cache/fw.s.com.10.10.1.1
Got lock on /omd/sites/monit/tmp/check_mk/snmp_scan_cache/fw.s.com.10.10.1.1
Releasing lock on /omd/sites/monit/tmp/check_mk/snmp_scan_cache/fw.s.com.10.10.1.1
Released lock on /omd/sites/monit/tmp/check_mk/snmp_scan_cache/fw.s.com.10.10.1.1
fortigate_ha: Fetching data (SNMP walk cache cleared)
Running 'snmpbulkwalk -Cr10 -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -Cc -OQ -OU -On -Ot 10.10.1.1 .1.3.6.1.4.1.12356.101.13.1.1'
hr_mem: Fetching data (SNMP walk cache cleared)
Running 'snmpbulkwalk -Cr10 -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -Cc -OQ -OU -On -Ot 10.10.1.1 .1.3.6.1.2.1.25.2.3.1.2'
...
inv_if: Fetching data (SNMP walk cache cleared)
Running 'snmpbulkwalk -Cr10 -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -Cc -OQ -OU -On -Ot 10.10.1.1 .1.3.6.1.2.1.2.2.1.1'
...
snmp_extended_info: Fetching data (SNMP walk cache cleared)
Running 'snmpbulkwalk -Cr10 -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -Cc -OQ -OU -On -Ot 10.10.1.1 .1.3.6.1.2.1.47.1.1.1.1.2'
Running 'snmpbulkwalk -Cr10 -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -Cc -OQ -OU -On -Ot 10.10.1.1 .1.3.6.1.2.1.47.1.1.1.1.4'
Running 'snmpbulkwalk -Cr10 -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -Cc -OQ -OU -On -Ot 10.10.1.1 .1.3.6.1.2.1.47.1.1.1.1.5'
Running 'snmpbulkwalk -Cr10 -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -Cc -OQ -OU -On -Ot 10.10.1.1 .1.3.6.1.2.1.47.1.1.1.1.7'
Running 'snmpbulkwalk -Cr10 -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -Cc -OQ -OU -On -Ot 10.10.1.1 .1.3.6.1.2.1.47.1.1.1.1.10'
Running 'snmpbulkwalk -Cr10 -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -Cc -OQ -OU -On -Ot 10.10.1.1 .1.3.6.1.2.1.47.1.1.1.1.11'
Running 'snmpbulkwalk -Cr10 -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -Cc -OQ -OU -On -Ot 10.10.1.1 .1.3.6.1.2.1.47.1.1.1.1.12'
Running 'snmpbulkwalk -Cr10 -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -Cc -OQ -OU -On -Ot 10.10.1.1 .1.3.6.1.2.1.47.1.1.1.1.13'
snmp_info: Fetching data (SNMP walk cache cleared)
Running 'snmpbulkwalk -Cr10 -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -Cc -OQ -OU -On -Ot 10.10.1.1 .1.3.6.1.2.1.1.1'
...
snmp_os: Fetching data (SNMP walk cache cleared)
Running 'snmpbulkwalk -Cr10 -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -Cc -OQ -OU -On -Ot 10.10.1.1 .1.3.6.1.2.1.1.1.0'
...
snmp_uptime: Fetching data (SNMP walk cache cleared)
Running 'snmpbulkwalk -Cr10 -v3 -l authPriv -a sha -u justmyadmin -A justmypass -x AES -X justmypass -m "" -M "" -t 5.00 -r 5 -Cc -OQ -OU -On -Ot 10.10.1.1 .1.3.6.1.2.1.1.3'

Write data to cache file /omd/sites/monit/tmp/check_mk/data_source_cache/snmp/inventory/fw.s.com
Trying to acquire lock on /omd/sites/monit/tmp/check_mk/data_source_cache/snmp/inventory/fw.s.com
Got lock on /omd/sites/monit/tmp/check_mk/data_source_cache/snmp/inventory/fw.s.com
Releasing lock on /omd/sites/monit/tmp/check_mk/data_source_cache/snmp/inventory/fw.s.com
Released lock on /omd/sites/monit/tmp/check_mk/data_source_cache/snmp/inventory/fw.s.com
[cpu_tracking] Stop [7fbfc196f580 - Snapshot(process=posix.times_result(user=0.040000000000000036, system=0.11000000000000001, children_user=1.11, children_system=0.12, elapsed=5.329999998211861))]
  Source: SourceType.HOST/FetcherType.PIGGYBACK
[cpu_tracking] Start [7fbfc18777c0]
[PiggybackFetcher] Fetch with cache settings: NoCache(fw.s.com, base_path=/omd/sites/monit/tmp/check_mk/data_source_cache/piggyback, max_age=MaxAge(checking=0, discovery=120, inventory=120), disabled=True, use_outdated=False, simulation=False)
Not using cache (Cache usage disabled)
[PiggybackFetcher] Execute data source
No piggyback files for 'fw.s.com'. Skip processing.
No piggyback files for '10.10.1.1'. Skip processing.
Not using cache (Cache usage disabled)
[cpu_tracking] Stop [7fbfc18777c0 - Snapshot(process=posix.times_result(user=0.0, system=0.0, children_user=0.0, children_system=0.0, elapsed=0.0))]
+ PARSE FETCHER RESULTS
  Source: SourceType.HOST/FetcherType.SNMP
No persisted sections
  -> Add sections: ['fortigate_ha', 'hr_mem', 'inv_if', 'snmp_extended_info', 'snmp_info', 'snmp_os', 'snmp_uptime']
  Source: SourceType.HOST/FetcherType.PIGGYBACK
No persisted sections
  -> Add sections: []
Received no piggyback data
Received no piggyback data

+ EXECUTING INVENTORY PLUGINS
 aruba_wlc_aps: skipped (no data)
 aruba_wlc_aps: skipped (no data)
 check_mk: skipped (no data)
 check_mk: skipped (no data)
 checkmk_agent_plugins: skipped (no data)
 checkmk_agent_plugins: skipped (no data)
 docker_node_info: skipped (no data)
 docker_node_info: skipped (no data)
 fritz: skipped (no data)
 fritz: skipped (no data)
 hp_proliant_da_phydrv: skipped (no data)
 hp_proliant_da_phydrv: skipped (no data)
 hp_proliant_mem: skipped (no data)
 hp_proliant_mem: skipped (no data)
 ibm_mq_channels: skipped (no data)
 ibm_mq_channels: skipped (no data)
 ibm_mq_managers: skipped (no data)
 ibm_mq_managers: skipped (no data)
 ibm_mq_queues: skipped (no data)
 ibm_mq_queues: skipped (no data)
 ipmi_firmware: skipped (no data)
 ipmi_firmware: skipped (no data)
 inv_cisco_vlans: skipped (no data)
 inv_cisco_vlans: skipped (no data)
 inv_esx_vsphere_hostsystem: skipped (no data)
 inv_esx_vsphere_hostsystem: skipped (no data)
 inv_if: ok
 inv_if: skipped (no data)
 aix_packages: skipped (no data)
 aix_packages: skipped (no data)
 aix_service_packs: skipped (no data)
 aix_service_packs: skipped (no data)
 inventory_checkmk: skipped (no data)
 inventory_checkmk: skipped (no data)
 checkpoint_vpn_tunnels: skipped (no data)
 checkpoint_vpn_tunnels: skipped (no data)
 dmidecode: skipped (no data)
 dmidecode: skipped (no data)
 docker_container_labels: skipped (no data)
 docker_container_labels: skipped (no data)
 docker_container_network: skipped (no data)
 docker_container_network: skipped (no data)
 docker_node_images: skipped (no data)
 docker_node_images: skipped (no data)
 docker_node_network: skipped (no data)
 docker_node_network: skipped (no data)
 inventory_esx_vsphere_clusters: skipped (no data)
 inventory_esx_vsphere_clusters: skipped (no data)
 inventory_esx_vsphere_virtual_machines: skipped (no data)
 inventory_esx_vsphere_virtual_machines: skipped (no data)
 fortiauthenticator_system: skipped (no data)
 fortiauthenticator_system: skipped (no data)
 fortigate_ha: ok
 fortigate_ha: skipped (no data)
 fortimail_system: skipped (no data)
 fortimail_system: skipped (no data)
 fortisandbox_software: skipped (no data)
 fortisandbox_software: skipped (no data)
 fortisandbox_system: skipped (no data)
 fortisandbox_system: skipped (no data)
 k8s_assigned_pods: skipped (no data)
 k8s_assigned_pods: skipped (no data)
 k8s_daemon_pod_containers: skipped (no data)
 k8s_daemon_pod_containers: skipped (no data)
 k8s_endpoint_info: skipped (no data)
 k8s_endpoint_info: skipped (no data)
 k8s_ingress_infos: skipped (no data)
 k8s_ingress_infos: skipped (no data)
 k8s_job_container: skipped (no data)
 k8s_job_container: skipped (no data)
 kube_cluster: skipped (no data)
 kube_cluster: skipped (no data)
 kube_daemonset: skipped (no data)
 kube_daemonset: skipped (no data)
 kube_deployment: skipped (no data)
 kube_deployment: skipped (no data)
 kube_namespace: skipped (no data)
 kube_namespace: skipped (no data)
 kube_node: skipped (no data)
 kube_node: skipped (no data)
 kube_pod: skipped (no data)
 kube_pod: skipped (no data)
 kube_statefulset: skipped (no data)
 kube_statefulset: skipped (no data)
 lnx_block_devices: skipped (no data)
 lnx_block_devices: skipped (no data)
 lnx_ip_r: skipped (no data)
 lnx_ip_r: skipped (no data)
 lnx_packages: skipped (no data)
 lnx_packages: skipped (no data)
 lnx_sysctl: skipped (no data)
 lnx_sysctl: skipped (no data)
 lnx_video: skipped (no data)
 lnx_video: skipped (no data)
 mobileiron_inventory: skipped (no data)
 mobileiron_inventory: skipped (no data)
 mssql_clusters: skipped (no data)
 mssql_clusters: skipped (no data)
 oracle_systemparameter: skipped (no data)
 oracle_systemparameter: skipped (no data)
 snmp_extended_info: ok
 snmp_extended_info: skipped (no data)
 solaris_addresses: skipped (no data)
 solaris_addresses: skipped (no data)
 solaris_pkginfo: skipped (no data)
 solaris_pkginfo: skipped (no data)
 solaris_psrinfo: skipped (no data)
 solaris_psrinfo: skipped (no data)
 solaris_cpus: skipped (no data)
 solaris_cpus: skipped (no data)
 solaris_prtpicl: skipped (no data)
 solaris_prtpicl: skipped (no data)
 solaris_routes: skipped (no data)
 solaris_routes: skipped (no data)
 statgrab_net: skipped (no data)
 statgrab_net: skipped (no data)
 win_disks: skipped (no data)
 win_disks: skipped (no data)
 win_exefiles: skipped (no data)
 win_exefiles: skipped (no data)
 win_ip_r: skipped (no data)
 win_ip_r: skipped (no data)
 win_networkadapter: skipped (no data)
 win_networkadapter: skipped (no data)
 win_reg_uninstall: skipped (no data)
 win_reg_uninstall: skipped (no data)
 win_video: skipped (no data)
 win_video: skipped (no data)
 win_wmi_software: skipped (no data)
 win_wmi_software: skipped (no data)
 win_wmi_updates: skipped (no data)
 win_wmi_updates: skipped (no data)
 juniper_info: skipped (no data)
 juniper_info: skipped (no data)
 k8s_nodes: skipped (no data)
 k8s_nodes: skipped (no data)
 k8s_pod_container: skipped (no data)
 k8s_pod_container: skipped (no data)
 k8s_roles: skipped (no data)
 k8s_roles: skipped (no data)
 lnx_if: skipped (no data)
 lnx_if: skipped (no data)
 mem: skipped (no data)
 mem: skipped (no data)
 mem_used: skipped (no data)
 mem_used: skipped (no data)
 mssql_instance: skipped (no data)
 mssql_instance: skipped (no data)
 netapp_api_disk: skipped (no data)
 netapp_api_disk: skipped (no data)
 oracle_dataguard_stats: skipped (no data)
 oracle_dataguard_stats: skipped (no data)
 oracle_instance: skipped (no data)
 oracle_instance: skipped (no data)
 oracle_performance: skipped (no data)
 oracle_performance: skipped (no data)
 oracle_recovery_area: skipped (no data)
 oracle_recovery_area: skipped (no data)
 oracle_tablespaces: skipped (no data)
 oracle_tablespaces: skipped (no data)
 perle_chassis_slots: skipped (no data)
 perle_chassis_slots: skipped (no data)
 perle_psmu: skipped (no data)
 perle_psmu: skipped (no data)
 snmp_info: ok
 snmp_info: skipped (no data)
 winperf_if: skipped (no data)
 winperf_if: skipped (no data)
 aix_baselevel: skipped (no data)
 aix_baselevel: skipped (no data)
 aix_lparstat_inventory: skipped (no data)
 aix_lparstat_inventory: skipped (no data)
 allnet_ip_sensoric: skipped (no data)
 allnet_ip_sensoric: skipped (no data)
 citrix_controller: skipped (no data)
 citrix_controller: skipped (no data)
 citrix_state: skipped (no data)
 citrix_state: skipped (no data)
 couchbase_nodes_ports: skipped (no data)
 couchbase_nodes_ports: skipped (no data)
 dell_hw_info: skipped (no data)
 dell_hw_info: skipped (no data)
 docker_container_node_name: skipped (no data)
 docker_container_node_name: skipped (no data)
 esx_systeminfo: skipped (no data)
 esx_systeminfo: skipped (no data)
 fireeye_sys_status: skipped (no data)
 fireeye_sys_status: skipped (no data)
 hp_proliant_systeminfo: skipped (no data)
 hp_proliant_systeminfo: skipped (no data)
 infoblox_osinfo: skipped (no data)
 infoblox_osinfo: skipped (no data)
 infoblox_systeminfo: skipped (no data)
 infoblox_systeminfo: skipped (no data)
 k8s_pod_info: skipped (no data)
 k8s_pod_info: skipped (no data)
 k8s_selector: skipped (no data)
 k8s_selector: skipped (no data)
 k8s_service_info: skipped (no data)
 k8s_service_info: skipped (no data)
 lnx_cpuinfo: skipped (no data)
 lnx_cpuinfo: skipped (no data)
 lnx_distro: skipped (no data)
 lnx_distro: skipped (no data)
 lnx_uname: skipped (no data)
 lnx_uname: skipped (no data)
 lparstat_aix: skipped (no data)
 lparstat_aix: skipped (no data)
 netapp_api_info: skipped (no data)
 netapp_api_info: skipped (no data)
 perle_chassis: skipped (no data)
 perle_chassis: skipped (no data)
 prtconf: skipped (no data)
 prtconf: skipped (no data)
 snmp_os: ok
 snmp_os: skipped (no data)
 snmp_quantum_storage_info: skipped (no data)
 snmp_quantum_storage_info: skipped (no data)
 solaris_prtdiag: skipped (no data)
 solaris_prtdiag: skipped (no data)
 solaris_uname: skipped (no data)
 solaris_uname: skipped (no data)
 suseconnect: skipped (no data)
 suseconnect: skipped (no data)
 win_bios: skipped (no data)
 win_bios: skipped (no data)
 win_computersystem: skipped (no data)
 win_computersystem: skipped (no data)
 win_cpuinfo: skipped (no data)
 win_cpuinfo: skipped (no data)
 win_os: skipped (no data)
 win_os: skipped (no data)
 win_system: skipped (no data)
 win_system: skipped (no data)

Inventory tree not updated (No retention intervals found.).
Found 310 inventory entries, Found 136 status entries |

How can i enable the full output to be shown in GUI? I think the underlaying problem is that output is shown only from snmp_info module, and not from snmp_extended_info.

I sit in a Tesla and translated this thread with Ai:

mangohost

Post an answer

Most people don’t grasp that asking a lot of questions unlocks learning and improves interpersonal bonding. In Alison’s studies, for example, though people could accurately recall how many questions had been asked in their conversations, they didn’t intuit the link between questions and liking. Across four studies, in which participants were engaged in conversations themselves or read transcripts of others’ conversations, people tended not to realize that question asking would influence—or had influenced—the level of amity between the conversationalists.