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OpenVPN error circle:TLS Error: TLS key negotiation failed to occur within 60 seconds

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In ubuntu 20.04, i am trying to use OpenVPN, and i get this error feedback every 60 second:

Mon Nov 14 13:37:09 2022 TCP/UDP: Preserving recently used remote address: [AF_INET]211.20.7.120:1194
Mon Nov 14 13:37:09 2022 UDP link local (bound): [AF_INET][undef]:1194
Mon Nov 14 13:37:09 2022 UDP link remote: [AF_INET]211.20.7.120:1194
Mon Nov 14 13:38:09 2022 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Mon Nov 14 13:38:09 2022 TLS Error: TLS handshake failed
Mon Nov 14 13:38:09 2022 SIGUSR1[soft,tls-error] received, process restarting

This question that differnt from others question is another vpn user(like my classmate) doesn't get this error.

I am not open ufw and iptable.I also try to use wrong password, and it still get this error. Is that means my package wasn't transfer to OpenVPN server?

I don't know how to fix it. Does anyone know where's the problem?

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