My mail server configuration is rather strict and some times incoming mails from legit servers get rejected because the remote end has a configuration problem, a common one is the HELO hostname.
I have a specific example that is from the most important electrical company in Italy, ENEL, that apparently sends transactional emails with an HELO hostname that does not resolve:
Feb 20 18:31:10 MYHOST postfix/smtpd[1748649]: NOQUEUE: reject: RCPT from mxrelay6.enel.com[146.133.127.102]: 450 4.7.1 <smtprelay.enel.com>: Helo command rejected: Host not found; from=<[email protected]> to=<MY CLIENT EMAIL> proto=ESMTP helo=<smtprelay.enel.com>
I am trying to whitelist this, the IPs or hostnames of the smtp server seems the logical step (I have observed two but I could use a regexp).
Anyway, I am currently unable to, anything I try does not work and those emails always get rejected. (I have other similar cases).
##
# Helo restrictions
smtpd_delay_reject = yes
smtpd_helo_required = yes
smtpd_helo_restrictions =
permit_mynetworks,
warn_if_reject check_helo_access hash:/etc/postfix/helo_whitelist,
warn_if_reject reject_invalid_hostname,
warn_if_reject reject_unknown_hostname,
warn_if_reject reject_non_fqdn_helo_hostname,
warn_if_reject reject_unknown_helo_hostname,
warn_if_reject reject_invalid_helo_hostname,
permit
##
# Sender restrictions
smtpd_sender_restrictions =
permit_mynetworks,
check_client_access hash:/etc/postfix/sender_whitelist,
reject_non_fqdn_sender,
reject_unknown_sender_domain,
reject_unknown_address,
reject_unknown_reverse_client_hostname,
reject_unknown_client_hostname,
permit
##
# Recipient restrictions
smtpd_recipient_restrictions =
permit_mynetworks,
reject_unauth_pipelining,
reject_unauth_destination,
reject_invalid_hostname,
reject_unknown_hostname,
reject_unknown_reverse_client_hostname,
reject_unknown_sender_domain,
reject_unknown_recipient_domain,
reject_non_fqdn_hostname,
reject_non_fqdn_sender,
reject_non_fqdn_recipient,
check_sender_access hash:/etc/postfix/sender_access,
#check_client_access hash:/etc/postfix/rbl_whitelist,
check_policy_service unix:private/policyd-spf,
#check_client_access hash:/etc/postfix/rbl_override
reject_rhsbl_helo dbl.spamhaus.org,
reject_rhsbl_reverse_client dbl.spamhaus.org,
reject_rhsbl_sender dbl.spamhaus.org,
reject_rbl_client zen.spamhaus.org,
#reject_rbl_client cbl.abuseat.org
#reject_rbl_client b.barracudacentral.org,
#reject_rbl_client bl.spamcop.net,
#reject_rbl_client zen.spamhaus.org=127.0.0.[2..11],
#reject_rbl_client b.barracudacentral.org=127.0.0.[2..11],
#check_policy_service unix:/var/spool/postfix/postgrey/socket,
permit
smtpd_relay_restrictions =
permit_mynetworks,
permit_sasl_authenticated,
reject_unauth_destination
##
# Data restrictions
smtpd_data_restrictions =
reject_unauth_pipelining,
permit
helo_whitelist
mxrelay7.enel.com OK
mxrelay6.enel.com OK
I have tried putting in helo_whitelist the actual HELO hostname smtprelay.enel.com
and it doesn't work. I have seen in the docs also the use of PERMIT instead of OK but going through the debug messages (I used debug_peer_list) it looks like it is not correct.
Looking through the debugging though I can see that the reject happens in the recipient address restrictions:
Feb 20 18:41:12 alice postfix/smtpd[1749156]: reject_invalid_hostname: smtprelay.enel.com
Feb 20 18:41:12 alice postfix/smtpd[1749156]: generic_checks: name=reject_invalid_hostname status=0
Feb 20 18:41:12 alice postfix/smtpd[1749156]: generic_checks: name=reject_unknown_hostname
Feb 20 18:41:12 alice postfix/smtpd[1749156]: reject_unknown_hostname: smtprelay.enel.com
Feb 20 18:41:12 alice postfix/smtpd[1749156]: lookup smtprelay.enel.com type A flags
Feb 20 18:41:12 alice postfix/smtpd[1749156]: dns_query: smtprelay.enel.com (A): Host not found
Feb 20 18:41:12 alice postfix/smtpd[1749156]: lookup smtprelay.enel.com type AAAA flags
Feb 20 18:41:12 alice postfix/smtpd[1749156]: dns_query: smtprelay.enel.com (AAAA): Host not found
Feb 20 18:41:12 alice postfix/smtpd[1749156]: lookup smtprelay.enel.com type MX flags
Feb 20 18:41:12 alice postfix/smtpd[1749156]: dns_query: smtprelay.enel.com (MX): Host not found
Feb 20 18:41:12 MYHOST postfix/smtpd[1749156]: NOQUEUE: reject: RCPT from mxrelay6.enel.com[146.133.127.102]: 450 4.7.1 <smtprelay.enel.com>: Helo command rejected: Host not found; from=<[email protected]> to=<MY CLIENT EMAIL> proto=ESMTP helo=<smtprelay.enel.com>
Feb 20 18:41:12 alice postfix/smtpd[1749156]: generic_checks: name=reject_unknown_hostname status=2
Feb 20 18:41:12 alice postfix/smtpd[1749156]: >>> END Recipient address RESTRICTIONS <<<
Question is why the smtpd_recipient_restrictions section should check the helo hostname? Or is it just a delayed check because of smtpd_delay_reject?
Basically, where and how should I put the whitelisted helo messages?
Thanks!