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External mic missing from input device 20.04

cn flag

I'm trying to use ubuntu/pop OS 20.04 but on both operating systems I can't get my external mic to work. I'm using a Soundblaster X g5 which is working. but when I try to select external mic from the input device box it's not there.

It does get recognized by alsamixer but somehow it's not in the input device settings.picture of the settings.

mangohost

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