Join Log in
Score:1
avatar Ubuntu

20.04 freezes after waking up from suspend

ye flag
Ankit Singhaniya

I think my problem is very similar to one already asked:

  1. 20.04 crashes on suspend after upgrade from 18.04
  2. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1882917 - I've also tired all the things this user has tried doing.
  3. https://github.com/pop-os/pop/issues/1172 - something very similar happens on POP OS.

I think is something deeper and has to do with kernel. I am on AMD Ryzen 7 and this behaviour was reproduced on:

  • Ubuntu 20.04
  • Ubuntu 21.04
  • Pop OS 20.04
  • Fedora 34

One distro that it worked without problems:

  • Deepin 20

I had 3 sleepless days trying to setup my new machine, hopping from distro to distro and trying to find a solution to this.

Here are some useful command outputs:

$ sudo lshw -C memory
  *-memory                  
       description: System Memory
       physical id: 1
       slot: System board or motherboard
       size: 24GiB
     *-bank:0
          description: SODIMM DDR4 Synchronous Unbuffered (Unregistered) 3200 MHz (0.3 ns)
          product: 4ATF1G64HZ-3G2E1
          vendor: Micron Technology
          physical id: 0
          serial: 00000000
          slot: DIMM 0
          size: 8GiB
          width: 64 bits
          clock: 3200MHz (0.3ns)
     *-bank:1
          description: SODIMM DDR4 Synchronous Unbuffered (Unregistered) 3200 MHz (0.3 ns)
          product: M471A2K43EB1-CWE
          vendor: Samsung
          physical id: 1
          serial: 419EE09E
          slot: DIMM 0
          size: 16GiB
          width: 64 bits
          clock: 3200MHz (0.3ns)
  *-cache:0
       description: L1 cache
       physical id: 3
       slot: L1 - Cache
       size: 512KiB
       capacity: 512KiB
       clock: 1GHz (1.0ns)
       capabilities: pipeline-burst internal write-back unified
       configuration: level=1
  *-cache:1
       description: L2 cache
       physical id: 4
       slot: L2 - Cache
       size: 4MiB
       capacity: 4MiB
       clock: 1GHz (1.0ns)
       capabilities: pipeline-burst internal write-back unified
       configuration: level=2
  *-cache:2
       description: L3 cache
       physical id: 5
       slot: L3 - Cache
       size: 8MiB
       capacity: 8MiB
       clock: 1GHz (1.0ns)
       capabilities: pipeline-burst internal write-back unified
       configuration: level=3
  *-firmware
       description: BIOS
       vendor: LENOVO
       physical id: e
       version: R1BET63W(1.32 )
       date: 04/12/2021
       size: 128KiB
       capacity: 32MiB
       capabilities: pci pnp upgrade shadowing cdboot bootselect edd int13floppy720 int5printscreen int9keyboard int14serial int17printer int10video acpi usb biosbootspecification uefi

$ uname -a
Linux thinkpad 5.11.0-7614-generic #15~1622578982~20.04~383c0a9~dev-Ubuntu SMP Wed Jun 2 00:50:47 U x86_64 x86_64 x86_64 GNU/Linux

$ lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Root Complex
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Renoir IOMMU
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
00:02.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
00:02.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
00:02.4 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
00:02.5 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
00:02.6 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
00:02.7 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir Internal PCIe GPP Bridge to Bus
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 51)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 7
01:00.0 Non-Volatile memory controller: Sandisk Corp Device 5006
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0e)
02:00.1 Serial controller: Realtek Semiconductor Co., Ltd. Device 816a (rev 0e)
02:00.2 Serial controller: Realtek Semiconductor Co., Ltd. Device 816b (rev 0e)
02:00.3 IPMI Interface: Realtek Semiconductor Co., Ltd. Device 816c (rev 0e)
02:00.4 USB controller: Realtek Semiconductor Co., Ltd. Device 816d (rev 0e)
03:00.0 Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)
04:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader (rev 01)
05:00.0 Wireless controller [0d40]: Intel Corporation XMM7360 LTE Advanced Modem (rev 01)
06:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
07:00.0 USB controller: Renesas Technology Corp. uPD720202 USB 3.0 Host Controller (rev 02)
08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Renoir (rev d1)
08:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 1637
08:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor
08:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir USB 3.1
08:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir USB 3.1
08:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor (rev 01)
08:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller

I also have full disk encryption turned on!

Let me know if there is any other information I can provide to help with this.

1962
2 + 1
ye flag
Ankit Singhaniya
If anyone is looking/waiting for a solution, this is a better thread https://gitlab.freedesktop.org/drm/amd/-/issues/1230
0
Reply
Skalem avatar
ci flag
Skalem
Have just came across this issue while using Ubuntu 22.04 on Lenovo Ideapad 5 14 ARE 05, and it seems to present in the whole Lenovo Ideapad series using ryzen processors. This solution helped me out: https://wiki.archlinux.org/title/Lenovo_IdeaPad_5_14are05#Enabling_S3_sleep
0
Reply
Score:0
avatar Ubuntu
ye flag
Ankit Singhaniya

The issue seems to be suspend-related. Whenever the system was suspended it would freeze and not respond to anything but forced restart. So disabling the suspend feature for now has solved this problem.

  • Disable all options to sleep:

    sudo systemctl mask sleep.target suspend.target hibernate.target hybrid-sleep.target

  • Stop system from sleeping on lid down:

    sudo vim /etc/systemd/logind.conf

    and add/update these 3 lines:

    [Login] 
HandleLidSwitch=ignore 
HandleLidSwitchDocked=ignore
LidSwitchIgnoreInhibited=no
0 + 0
Score:0
ArneHugo avatar Ubuntu
cn flag
ArneHugo

Fix

I had this issue* too, and if was fixed after I did the following:

1. Edit /etc/default/grub

  1. Open with e.g. vim: sudo vim /etc/default/grub

  2. Add amd_iommu=off to option of GRUB_CMDLINE_LINUX_DEFAULT. (For me it was GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" to begin with, and GRUB_CMDLINE_LINUX_DEFAULT="quiet splash amd_iommu=off" after editing.)

2. Update grub

Run sudo update-grub.

Found it in this guide: https://itectec.com/ubuntu/ubuntu-ubuntu-18-04-crashes-freezes-after-sleep-suspend/

*My issue

My exact issue as experienced before the fix (in case someone has a similar yet not identical problem).

Steps to reproduce

Same as asker, though you can also trigger it by simply making the screen go to sleep (standby) rather than suspending the computer.

  1. Hit ctrl+alt+L to lock screen. Wait for screen to go black.
  2. Hit any key to wake it back up.

Behavior

When screen woke up I could see the lock screen, but it was frozen; The caret in the password field was not blinking like it usually does, and input from mouse or keyboard did seem to do anything. The only exception was REISUB (holding down alt+SysRq while typing R,E,I,S,U,B) which did reboot the machine.

0 + 0
babaliaris avatar
do flag
babaliaris
I was searching for an answer for days!!! You saved me!
0
Reply
pglpm avatar
cn flag
pglpm
The guide link is dead. Do you happen to have an alternative one?
0
Reply
ArneHugo avatar
cn flag
ArneHugo
I'm sorry, I don't have another guide.
0
Reply
Mahdi-Jafaree avatar
cn flag
Mahdi-Jafaree
it worked like a charm!
0
Reply
ธงชาติไทย
Elon Musk
I sit in a Tesla and translated this thread with Ai:

mangohost

Post an answer

Most people don’t grasp that asking a lot of questions unlocks learning and improves interpersonal bonding. In Alison’s studies, for example, though people could accurately recall how many questions had been asked in their conversations, they didn’t intuit the link between questions and liking. Across four studies, in which participants were engaged in conversations themselves or read transcripts of others’ conversations, people tended not to realize that question asking would influence—or had influenced—the level of amity between the conversationalists.