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Nautilus error after update

cn flag

Running 20.04 LTS , after the latest update Nautilus fails to launch. I see the following error in the system log file;

nautilus[16257]: segfault at 2 ip 00007fd255489d5a sp 00007ffc38796ed8 error 4 in libc-2.31.so[7fd2553fa000+178000]

Any help in fixing this is appreciated.

Output of ls -al ~/.local/share/gnome-shell/extensions; ls: cannot access '/home/andrew/.local/share/gnome-shell/extensions': No such file or directory

Output of ls -al /usr/share/gnome-shell/extensions; total 16 drwxr-xr-x 4 root root 4096 Feb 9 2019 . drwxr-xr-x 6 root root 4096 Jan 26 2020 .. drwxr-xr-x 3 root root 4096 Feb 9 2019 [email protected] drwxr-xr-x 3 root root 4096 Feb 9 2019 [email protected]

Created new user, logged in, new user also unable to launch Nautilus.

heynnema avatar
ru flag
Edit your question and show me `free -h`. Go to https://www.memtest86.com/ and download/run their free `memtest` to test your memory. Get at least one complete pass of all the 4/4 tests to confirm good memory. This may take many hours to complete.
Ron H avatar
cn flag
memtest86 passed. Here are results of free command;               total        used        free      shared  buff/cache   available Mem:           15Gi       820Mi        13Gi       102Mi       1.2Gi        14Gi Swap:         2.0Gi          0B       2.0Gi
heynnema avatar
ru flag
Thanks for the update. Edit your question (not into the comments please) and show me `ls -al ~/.local/share/gnome-shell/extensions` and `ls -al /usr/share/gnome-shell/extensions`.
heynnema avatar
ru flag
Log into another user account (create one if you need to) and see if Nautilus launches there.
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