Score:1

Ubuntu crashed and Thunderbird lost all accounts (second time)

be flag

This happened at least the second time this month. I'm not sure if it has anything to do with crashing but I noticed that it's the second time all accounts disappeared from Thunderbird like it was freshly installed.

enter image description here

Do you know where is the problem?

EDIT

milano@milano-desktop:~$ ls -la /home/milano/snap/thunderbird/common/.thunderbird/
total 40
drwx------  8 milano milano 4096 čen 30 11:18  .
drwxr-xr-x  5 milano milano 4096 dub 11  2020  ..
drwx------ 12 milano milano 4096 čen 25 21:10  50eiw0ah.default-beta
drwx------  4 milano milano 4096 čen 30 11:18 'Crash Reports'
-rw-rw-r--  1 milano milano  181 čen 30 11:18  installs.ini
drwx------ 13 milano milano 4096 pro 26  2020  ohzvuyl2.default
drwx------  2 milano milano 4096 dub 11  2020 'Pending Pings'
-rw-r--r--  1 milano milano  534 čen 30 11:18  profiles.ini
drwx------  9 milano milano 4096 čen 30 17:56  t5oh24il.default-beta-2
dr

wx------ 12 milano milano 4096 čen 30 13:12  tfk8s9n1.default-beta-1

EDIT2

milano@milano-desktop:~/snap/thunderbird/common/.thunderbird$ cat profiles.ini 
[Profile3]
Name=default-beta-2
IsRelative=1
Path=t5oh24il.default-beta-2

[Profile2]
Name=default-beta-1
IsRelative=1
Path=tfk8s9n1.default-beta-1

[Profile1]
Name=default-beta
IsRelative=1
Path=50eiw0ah.default-beta

[Install4455C541FCCFC69D]
Default=50eiw0ah.default-beta
Locked=1

[Profile0]
Name=default
IsRelative=1
Path=ohzvuyl2.default
Default=1

[Install3F74DF0047DC6711]
Default=tfk8s9n1.default-beta-1
Locked=1

[General]
StartWithLastProfile=1
Version=2

[Install578759B957B8C6D4]
Default=t5oh24il.default-beta-2
Locked=1
uz flag
Jos
Look in `/home/[your-user]/.thunderbird`. Is there more than one directory starting with random letters? Or just one?
Milano avatar
be flag
@Jos There is no such directory there.
jpbrain avatar
ca flag
Hi @Milano: Please look on "/home/snap/thunderbird/common/.thunderbird" randomletters.default
Milano avatar
be flag
@jpbrain I've added the content of the directory to the bottom of the question.
jpbrain avatar
ca flag
ok: You have 3 candidates. Can you cat profiles.ini? and also do du -sh "\*.defa\*"
Milano avatar
be flag
@jpbrain Added to the bottom.
jpbrain avatar
ca flag
The one that says "Default=1" is the active one. Depending on the size of each ".default" you should figure out which one has your data.
HuHa avatar
es flag
So was it really _Ubuntu_ that crashed, i.e. the Linux kernel? Or wasn't it rather _Thunderbird_? Otherwise Thunderbird wouldn't have recorded a crash. If the kernel crashes, there is no way an application can still write a crash file.
Milano avatar
be flag
@jpbrain It works, thanks!
Milano avatar
be flag
@HuHa Ubuntu crash might have been a symptom of Thunderbird crash... anyways I needed to restart PC.
jpbrain avatar
ca flag
Should I post an answer or you close it?
Milano avatar
be flag
@jpbrain Feel free to post the answer.
mangohost

Post an answer

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