Score:3

Zoom Meetings flickering 'lockup' when opening a chat link and zoom is full screen

cz flag

Description: This is kind of an odd one, would appreciate some input. Specifically, when I'm in a full screen zoom call, and I click a link in zoom chat, the link opens up as expected. When I go back to the zoom, try to close the zoom chat, the screen(s) starts flickering. Sort of like when you leave something on a key like enter or spacebar, and windows are rapidly opening and closing. Only way out of it so far, is to restart the computer.

Setup: Dell Precision 5750 running Ubuntu 21.04 Using Gnome with Xorg. External Samsung display connected via a Caldigit TS3+'s DisplayPort. Firefox: 89.0.2+build1-0ubuntu0.21.04.1, MS Edge: 92.0.902.30-1, Zoom: 5.7.26030.0627. Edge and Zoom were installed from deb downloads from their respective sites. Firefox was defaulted with Ubuntu.

Troubleshooting:

  • Tried with both Firefox and Edge defaulted.
  • Disabled all gnome extensions.
  • Started Zoom NOT fullscreen. This seemed to have the most impact, as now it doesn't do it everytime.
  • Zoom test call works flawlessly every time.
  • Tried switching to another login prompt and killing the process. Process was killed, but the effects were still showing on my screen. Just in case my terminology is bad here, I hit ctrl-alt-f5, logged in as the same user, then killed the zoom processes.
  • Tried without the CalDigit TS3 connected, same result.

If I can provide more information please let me know what I can provide. It doesn't happen all the time, but I'm probably rebooting twice a day because of it.

cn flag
Not that it is at all helpful - you are not alone! I'm running Ubuntu 21.04 Intel CometLake-U UHD graphics with similar issues with zoom.
zwets avatar
us flag
This clearly is a bug in Zoom. Your diagnosis is very clear and the issue is easy to reproduce. Have you tried reporting it to Zoom?
mangohost

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