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No Wi-Fi Adapter Found on newly installed Ubuntu

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Recently, I installed Ubuntu20.04 on my brand new laptop, but I cannot connect to wifi as it says "No Wi-Fi Adapter Found."

Following is some of the information that could help you to understand the issue better.

  1. Wireless Adapter: Intel® Wi-Fi 6 AX210 160MHz (Pre-installed when bought)

  2. Laptop: Galaxy Book Flex 2

( *** I went to Samsung Service Center in case it was a hardware issue, but it turned out to be fine with the wireless adapter itself. ***)

  1. OS: dual-booting with Windows 10 and Ubuntu20.04

  2. Kernel version (# uname -r): 5.13.0-051300-generic

  3. Driver firmware (saved in /lib/firmware): iwlwifi-ty-59.601f3a66.0.tgz

( *** Since my wireless adapter did not have the right Linux firmware when I first noticed this issue, I both upgraded my kernel from 5.8 to 5.13 and placed the latest driver in /lib/firmware and load the driver with the command #sudo modprobe iwlwifi ***)

  1. Wireless performance on different OS: wifi works fine on Windows 10, but only on Ubuntu, from the get-go, it does not.

  2. Other settings:

    disabled the "fast-boot" option on Windows

    disabled the "secure boot" from grub

  3. Logs from useful commands

# rfkill list

0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no

 

# modinfo iwlwifi

filename:       /lib/modules/5.13.0-051300-generic/kernel/drivers/net/wireless/intel/iwlwifi/iwlwifi.ko
license:        GPL
author:         Intel Corporation <[email protected]>
description:    Intel(R) Wireless WiFi driver for Linux
firmware:       iwlwifi-100-5.ucode
firmware:       iwlwifi-1000-5.ucode
firmware:       iwlwifi-135-6.ucode
firmware:       iwlwifi-105-6.ucode
firmware:       iwlwifi-2030-6.ucode
firmware:       iwlwifi-2000-6.ucode
firmware:       iwlwifi-5150-2.ucode
firmware:       iwlwifi-5000-5.ucode
firmware:       iwlwifi-6000g2b-6.ucode
firmware:       iwlwifi-6000g2a-6.ucode
firmware:       iwlwifi-6050-5.ucode
firmware:       iwlwifi-6000-6.ucode
firmware:       iwlwifi-7265D-29.ucode
firmware:       iwlwifi-7265-17.ucode
firmware:       iwlwifi-3168-29.ucode
firmware:       iwlwifi-3160-17.ucode
firmware:       iwlwifi-7260-17.ucode
firmware:       iwlwifi-8265-36.ucode
firmware:       iwlwifi-8000C-36.ucode
firmware:       iwlwifi-9260-th-b0-jf-b0-46.ucode
firmware:       iwlwifi-9000-pu-b0-jf-b0-46.ucode
firmware:       iwlwifi-bz-a0-mr-a0-63.ucode
firmware:       iwlwifi-bz-a0-gf4-a0-63.ucode
firmware:       iwlwifi-bz-a0-gf-a0-63.ucode
firmware:       iwlwifi-bz-a0-hr-b0-63.ucode
firmware:       iwlwifi-SoSnj-a0-mr-a0-63.ucode
firmware:       iwlwifi-ma-a0-mr-a0-63.ucode
firmware:       iwlwifi-ma-a0-gf4-a0-63.ucode
firmware:       iwlwifi-ma-a0-gf-a0-63.ucode
firmware:       iwlwifi-ma-a0-hr-b0-63.ucode
firmware:       iwlwifi-SoSnj-a0-jf-b0-63.ucode
firmware:       iwlwifi-SoSnj-a0-hr-b0-63.ucode
firmware:       iwlwifi-SoSnj-a0-gf-a0-63.ucode
firmware:       iwlwifi-SoSnj-a0-gf4-a0-63.ucode
firmware:       iwlwifi-ty-a0-gf-a0-63.ucode
firmware:       iwlwifi-so-a0-gf-a0-63.ucode
firmware:       iwlwifi-so-a0-hr-b0-63.ucode
firmware:       iwlwifi-so-a0-jf-b0-63.ucode
firmware:       iwlwifi-cc-a0-63.ucode
firmware:       iwlwifi-QuQnj-b0-jf-b0-63.ucode
firmware:       iwlwifi-QuZ-a0-jf-b0-63.ucode
firmware:       iwlwifi-QuZ-a0-hr-b0-63.ucode
firmware:       iwlwifi-Qu-b0-jf-b0-63.ucode
firmware:       iwlwifi-Qu-c0-hr-b0-63.ucode
firmware:       iwlwifi-QuQnj-b0-hr-b0-63.ucode
firmware:       iwlwifi-Qu-b0-hr-b0-63.ucode
srcversion:     CE3C196FF6EA02BF3E06B73
...alias...(I skipped it as it was too long and irrelevant.)
depends:        cfg80211
retpoline:      Y
intree:         Y
name:           iwlwifi
vermagic:       5.13.0-051300-generic SMP mod_unload modversions 
sig_id:         PKCS#7
signer:         Build time autogenerated kernel key
sig_key:        13:F9:57:D9:18:E8:F0:25:0B:9E:94:9E:ED:41:11:91:FF:A3:41:4E
sig_hashalgo:   sha512
signature:      61:3A:01:89:8E:C3:4D:CE:50:5A:B4:C4:7D:73:C2:CD:12:C4:19:45:
        68:F6:DC:F0:8E:62:EB:74:FF:E3:57:0C:CF:86:27:8F:69:B4:16:07:
        FE:72:64:14:D3:AE:69:28:BE:9F:B3:91:9D:52:FD:60:95:55:51:D9:
        4D:47:2A:F3:31:9B:32:1B:8C:38:56:4E:DE:6F:02:1E:87:0D:4F:D1:
        B4:6B:7E:64:5C:D2:02:FE:FA:34:8A:C1:C7:5E:1B:EE:34:35:60:63:
        6D:5B:F2:65:90:43:BB:21:D4:54:97:F6:28:13:B5:6F:5A:49:21:0E:
        90:9B:96:26:29:8C:A2:3C:8E:A5:F6:B3:8E:83:6C:2C:5D:50:43:97:
        CF:C6:B5:95:2D:04:83:75:26:25:FD:60:76:C1:99:8A:BB:99:B1:15:
        EF:C2:46:C5:A6:ED:45:B2:BD:62:37:50:A6:70:F6:9A:EE:87:BD:0C:
        C6:56:16:90:F7:03:62:88:57:86:E6:9A:9C:C6:E0:46:D4:7D:B0:A1:
        02:DA:A8:BD:62:EB:20:0D:F1:C9:8D:E1:69:C3:61:4A:81:E4:52:56:
        96:E7:42:C5:ED:EF:48:5C:C7:E4:4C:25:38:B3:E3:F4:4C:B9:8D:F9:
        10:C3:6D:5B:5D:4E:75:84:C5:FF:3C:FD:0A:02:7C:93:DC:09:28:32:
        AD:6D:6E:48:54:BB:75:F3:2E:70:C2:00:1C:BC:A3:3D:80:EE:46:6A:
        79:E3:E3:5C:4C:69:F5:EC:92:72:DE:BD:32:C3:45:FF:E1:AD:B0:D6:
        A4:91:53:82:2B:B7:4E:82:FB:F3:D0:4E:86:BA:C5:D9:E6:8C:1E:D7:
        5C:3D:99:51:B4:10:74:46:AF:29:08:1D:F1:B4:59:B0:EB:0D:7E:FE:
        A9:B4:0B:BF:5E:A7:75:7E:77:C5:A4:D7:7A:F5:5B:D2:04:3D:98:ED:
        BA:79:E3:8A:6D:98:D5:F7:CA:28:3B:F1:BE:69:78:82:35:ED:7D:87:
        99:5F:E6:60:78:52:EA:4B:D0:4B:41:45:34:4B:16:94:F0:66:16:35:
        FA:7A:1B:CC:74:D9:BD:D3:99:A4:11:B0:B0:C5:0D:91:40:3C:24:67:
        8E:E8:12:7F:6F:86:BE:9B:D5:02:94:29:7F:44:3B:3E:E5:15:03:67:
        E4:5F:80:25:C4:A5:56:BB:AB:F6:8B:DB:A2:BF:CD:E3:45:A5:04:FD:
        F6:65:59:A9:E4:F4:83:91:9B:00:49:AE:23:5A:58:B1:A5:CA:07:5E:
        7E:05:CB:73:B4:1D:F0:FA:A0:50:0D:F5:C1:62:1C:7D:1C:BE:6C:12:
        70:EE:5A:0F:71:64:DC:C6:A7:C3:6D:46
parm:           swcrypto:using crypto in software (default 0 [hardware]) (int)
parm:           11n_disable:disable 11n functionality, bitmap: 1: full, 2: disable agg TX, 4: disable agg RX, 8 enable agg TX (uint)
parm:           amsdu_size:amsdu size 0: 12K for multi Rx queue devices, 2K for AX210 devices, 4K for other devices 1:4K 2:8K 3:12K (16K buffers) 4: 2K (default 0) (int)
parm:           fw_restart:restart firmware in case of error (default true) (bool)
parm:           nvm_file:NVM file name (charp)
parm:           uapsd_disable:disable U-APSD functionality bitmap 1: BSS 2: P2P Client (default: 3) (uint)
parm:           enable_ini:Enable debug INI TLV FW debug infrastructure (default: true (bool)
parm:           bt_coex_active:enable wifi/bt co-exist (default: enable) (bool)
parm:           led_mode:0=system default, 1=On(RF On)/Off(RF Off), 2=blinking, 3=Off (default: 0) (int)
parm:           power_save:enable WiFi power management (default: disable) (bool)
parm:           power_level:default power save level (range from 1 - 5, default: 1) (int)
parm:           disable_11ac:Disable VHT capabilities (default: false) (bool)
parm:           remove_when_gone:Remove dev from PCIe bus if it is deemed inaccessible (default: false) (bool)
parm:           disable_11ax:Disable HE capabilities (default: false) (bool)



# lsmod | grep iwlwifi

iwlwifi 385024 0
cfg80211 897024 1 iwlwifi


# sudo lshw -C network

*-network UNCLAIMED
description: Network controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 14.3
bus info: pci@0000:00:14.3
version: 20
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix cap_list
configuration: latency=0
resources: iomemory:600-5ff memory:603d1d4000-603d1d7fff
*-network
description: Ethernet interface
physical id: 2
logical name: bnep0
serial: fc:b3:bc:28:06:fd
capabilities: ethernet physical
configuration: broadcast=yes ip=192.168.44.45 multicast=yes

# dmesg | grep iwlwifi

[ 2.197973] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[ 2.200456] iwlwifi: No config found for PCI dev a0f0/6074, rev=0x354, rfid=0x10a100
[ 2.207538] iwlwifi: probe of 0000:00:14.3 failed with error -22

For days, I have tried many approaches online, but none of them seems to work. Any piece of advice would be greatly appreciated. Thank you very much.

Best,

So

chili555 avatar
cn flag
Please run: `sudo modprobe iwlwifi && sudo dmesg | grep iwl` Next, edit your question to show the result. Welcome to Ask Ubuntu.
chili555 avatar
cn flag
Please see: https://askubuntu.com/questions/1352653/intel-ax201-wi-fi-6-is-not-working-on-ubuntu-21-04 for Galaxy Flex 2.
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