Score:0

Often, Ubuntu 21.04 does not find the Wi-Fi driver

lu flag

Recently, Ubuntu 21.04 began often not to find the Wi-Fi driver on upstart (lshw -c network gives an empty answer). I believe this behaviour was actually first seen with version 20.10. When I turn power off and then on again, the operating system often succeeds the second time. Sometimes more than one such turning off and on is required. Once I went into the BIOS and turned LAN first off and then on again. That made the operating system recognise the Wi-Fi driver for that session but not permanently. Does anyone here have a similar experience and know a remedy? The Laptop is Dell XPS 13 7390, and lshw -c network describes the hardware as follows.

*-network
description: Wireless interface
product: Wi-Fi 6 AX200
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlp2s0
version: 1a
serial: 3c:9c:0f:59:1f:8c
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=5.11.0-22-generic firmware=59.601f3a66.0 cc-a0-59.ucode ip=192.168.87.106 latency=0 link=yes multicast=yes
wireless=IEEE 802.11
resources: irq:18 memory:9e200000-9e203fff

Shubhang Kakkar avatar
us flag
just install synaptic manager and searc for your driver and download it
neergard avatar
lu flag
Supplement: When the operating system has not found the Wi-Fi driver, it also typically halts at shut down so that I must do a hard break to turn of the laptop. The screen is just empty with a cursor in the upper left corner. After I have pressed the hard break button, the screen sometimes displays a few lines, apparently about failing contact to periferal units such as a mouse. This text diappears so quickly that there is not sufficient time to read all of it. I have not yet seen any useful proposal of a remedy.
neergard avatar
lu flag
Canonical seems to have fixed the bug in recent updates.
neergard avatar
lu flag
No! Just after the above was written, the WiFi-driver was again missing after the laptop was turned on. It then cropped up after shutdown and a new start.
neergard avatar
lu flag
The problem did not arise after I upgraded to 21.10.
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