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Brand new laptop showing "Hard disk: Not Installed" in BIOS after installing Ubuntu. Boot options include "Windows boot loader" and "ubuntu"

se flag

I just got a brand new Lenovo V15 G2 ALC laptop yesterday. Came with no OS. I installed Ubuntu from a USB drive, used it for a few hours and applied some updates to the programs that I installed, after which I did a reboot. Laptop went into trying to connect via PXE boot (IPv4 and 6), after which it went to a "boot options" screen and wouldn't load the OS back up anymore.

I did some digging, turned some BIOS stuff on and off - changed BIOS time to the correct one, even used the NOVO button (as per the Internet tips - spent like 8 hours trying to fix this; I can play a "live" version of Ubuntu via USB but when I go to check for partitions via terminal all I get is the USB drive, and no Hard Disk detected), but to no avail - in BIOS, it says that my Hard Drive (which is a 512GB SSD) is "not installed". I also tried to install a fresh Win10 from the USB, same stuff (also tried to see if there's a hard disk via cmd which is the part of the installation of the Windows OS, still nothing, just shows my USB as the only drive).

Pic: https://i.imgur.com/DJ0ePAP.jpg

I'm starting to suspect the problem is with the hardware, but asking here first for any tips. I'm under warranty still.

oldfred avatar
cn flag
Is drive set in UEFI for AHCI, or more usual default of RAID or Intel RST? It needs to be AHCI. Windows will work with AHCI, but needs a driver. Also have you updated UEFI to latest firmare and SSD to latest firmware?
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