Join Log in
Score:0
Rick Gao avatar Ubuntu

Ubuntu isn't recognising some of my 4G modems.. they are plugged into a USB hub

cn flag
Rick Gao

I have 17 Huawei E3372h dongles attached to my Ubuntu machine, across 3 Orico 10 port USB hubs.

lsusb

Will show only 11 of the Modems , and recognises the ports at 7 port USB hubs.

Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 008 Device 049: ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
Bus 008 Device 032: ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
Bus 008 Device 031: ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
Bus 008 Device 030: ID 1a40:0201 Terminus Technology Inc. FE 2.1 7-port Hub
Bus 008 Device 055: ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
Bus 008 Device 009: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 008 Device 007: ID 1a40:0201 Terminus Technology Inc. FE 2.1 7-port Hub
Bus 008 Device 024: ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
Bus 008 Device 022: ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
Bus 008 Device 018: ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
Bus 008 Device 033: ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
Bus 008 Device 013: ID 1a40:0201 Terminus Technology Inc. FE 2.1 7-port Hub
Bus 008 Device 047: ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
Bus 008 Device 008: ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
Bus 008 Device 006: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 008 Device 005: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 008 Device 002: ID 2109:3431 VIA Labs, Inc. Hub
Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

None of them are in mass storage mode... does anyone know what could be causing the issue here?

Update #1

lsusb -tv

/:  Bus 09.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M
    ID 1d6b:0003 Linux Foundation 3.0 root hub
/:  Bus 08.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/1p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
    |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
        ID 2109:3431 VIA Labs, Inc. Hub
        |__ Port 3: Dev 5, If 0, Class=Hub, Driver=hub/4p, 480M
            ID 1a40:0101 Terminus Technology Inc. Hub
            |__ Port 4: Dev 7, If 0, Class=Hub, Driver=hub/7p, 480M
                ID 1a40:0201 Terminus Technology Inc. FE 2.1 7-port Hub
                |__ Port 1: Dev 9, If 0, Class=Hub, Driver=hub/4p, 480M
                    ID 1a40:0101 Terminus Technology Inc. Hub
                    |__ Port 2: Dev 36, If 1, Class=CDC Data, Driver=cdc_ether, 480M
                        ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
                    |__ Port 2: Dev 36, If 0, Class=Communications, Driver=cdc_ether, 480M
                        ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
                    |__ Port 4: Dev 30, If 0, Class=Hub, Driver=hub/7p, 480M
                        ID 1a40:0201 Terminus Technology Inc. FE 2.1 7-port Hub
                        |__ Port 1: Dev 109, If 1, Class=CDC Data, Driver=cdc_ether, 480M
                            ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
                        |__ Port 1: Dev 109, If 0, Class=Communications, Driver=cdc_ether, 480M
                            ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
                        |__ Port 2: Dev 34, If 0, Class=Communications, Driver=cdc_ether, 480M
                            ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
                        |__ Port 2: Dev 34, If 1, Class=CDC Data, Driver=cdc_ether, 480M
                            ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
        |__ Port 4: Dev 3, If 0, Class=Hub, Driver=hub/4p, 480M
            ID 1a40:0101 Terminus Technology Inc. Hub
            |__ Port 4: Dev 4, If 0, Class=Hub, Driver=hub/7p, 480M
                ID 1a40:0201 Terminus Technology Inc. FE 2.1 7-port Hub
                |__ Port 1: Dev 21, If 0, Class=Mass Storage, Driver=usb-storage, 480M
                    ID 12d1:1f01 Huawei Technologies Co., Ltd. E353/E3131 (Mass storage mode)
                |__ Port 6: Dev 11, If 1, Class=CDC Data, Driver=cdc_ether, 480M
                    ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
                |__ Port 6: Dev 11, If 0, Class=Communications, Driver=cdc_ether, 480M
                    ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
                |__ Port 4: Dev 15, If 0, Class=Communications, Driver=cdc_ether, 480M
                    ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
                |__ Port 4: Dev 15, If 1, Class=CDC Data, Driver=cdc_ether, 480M
                    ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
                |__ Port 2: Dev 19, If 1, Class=CDC Data, Driver=cdc_ether, 480M
                    ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
                |__ Port 2: Dev 19, If 0, Class=Communications, Driver=cdc_ether, 480M
                    ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
                |__ Port 7: Dev 13, If 0, Class=Communications, Driver=cdc_ether, 480M
                    ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
                |__ Port 7: Dev 13, If 1, Class=CDC Data, Driver=cdc_ether, 480M
                    ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
                |__ Port 5: Dev 8, If 1, Class=CDC Data, Driver=cdc_ether, 480M
                    ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
                |__ Port 5: Dev 8, If 0, Class=Communications, Driver=cdc_ether, 480M
                    ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
                |__ Port 3: Dev 18, If 0, Class=Communications, Driver=cdc_ether, 480M
                    ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
                |__ Port 3: Dev 18, If 1, Class=CDC Data, Driver=cdc_ether, 480M
                    ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
            |__ Port 2: Dev 26, If 1, Class=CDC Data, Driver=cdc_ether, 480M
                ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
            |__ Port 2: Dev 26, If 0, Class=Communications, Driver=cdc_ether, 480M
                ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
            |__ Port 3: Dev 27, If 0, Class=Communications, Driver=cdc_ether, 480M
                ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
            |__ Port 3: Dev 27, If 1, Class=CDC Data, Driver=cdc_ether, 480M
                ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
            |__ Port 1: Dev 25, If 1, Class=CDC Data, Driver=cdc_ether, 480M
                ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
            |__ Port 1: Dev 25, If 0, Class=Communications, Driver=cdc_ether, 480M
                ID 12d1:14db Huawei Technologies Co., Ltd. E353/E3131
/:  Bus 07.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/4p, 12M
    ID 1d6b:0001 Linux Foundation 1.1 root hub
/:  Bus 06.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/2p, 12M
    ID 1d6b:0001 Linux Foundation 1.1 root hub
/:  Bus 05.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/5p, 12M
    ID 1d6b:0001 Linux Foundation 1.1 root hub
/:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/5p, 12M
    ID 1d6b:0001 Linux Foundation 1.1 root hub
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/4p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/5p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/5p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub

Update #2

MY rules:

/etc/udev/rules.d/41-huawei_e3372.rules that contains:

# Huawei E3372
ATTR{idVendor}=="12d1", ATTR{idProduct}=="xxxx", RUN+="usb_modeswitch '/%k'"

And yes they are now connected directly to the machine.. some modems are in mass storage mode or are switching back to it - cant figure out why

97
0 + 12
usb
ch flag
Serg
Could you provide output from more informative `lsusb -tv`?
0
Reply
Rick Gao avatar
cn flag
Rick Gao
Updated the question, thanks
0
Reply
ch flag
Serg
So, did you stack USB hubs? I mean did you connect one 10 port hup to one of ports of another 10 port hub?
0
Reply
Rick Gao avatar
cn flag
Rick Gao
@Serg yes. lots of my modems keep switching back into 'mass storage mode' even though I have a rules file in etc/udev/rules.d
0
Reply
ch flag
Serg
Can you: a) attach each 10 port hub _directly_ to pc usb connectors? b) provide your rules?
0
Reply
ch flag
Serg
So did you manage to see all 17 modems regardless of their mode?
0
Reply
Rick Gao avatar
cn flag
Rick Gao
@Serg no actually. Even though the hubs are directly connected to machine, there are still 2 modems not showing under $lsusb. The modems themselves have a steady blue light, and look like they are connected!
0
Reply
ch flag
Serg
Did `lsusb -tv` output change? Could you provide it if any changes?
0
Reply
heynnema avatar
ru flag
heynnema
I thought that we were working this elsewhere? Anyway, no, you can't stack hubs. And your rule still shows xxxx for idProduct... it should be 14db. And a reboot is required for usb_modeswitch to flip the dongles.
0
Reply
Rick Gao avatar
cn flag
Rick Gao
@heynnema This question became the other one once I realised it was a Mass Storage issues rather than something wrong with my USB Ports.. I actually pasted that rule from your answer so the xxx for idProduct was 1f01 .. shall i add 14db or swap it? The mass storage modems idProduct is 1f01
0
Reply
heynnema avatar
ru flag
heynnema
The product code doesn't change. Your lsusb shows 12d1:14db, so 14db should replace the xxxx in the rule. Then a reboot is required. We did this before.
0
Reply
Rick Gao avatar
cn flag
Rick Gao
I've done this, yet some modems are still booting into mass storage mode and trying to run HiLink software
0
Reply
ธงชาติไทย
Elon Musk
I sit in a Tesla and translated this thread with Ai:

mangohost

Post an answer

Most people don’t grasp that asking a lot of questions unlocks learning and improves interpersonal bonding. In Alison’s studies, for example, though people could accurately recall how many questions had been asked in their conversations, they didn’t intuit the link between questions and liking. Across four studies, in which participants were engaged in conversations themselves or read transcripts of others’ conversations, people tended not to realize that question asking would influence—or had influenced—the level of amity between the conversationalists.