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Evolution email client - Error " Folder structure for email account

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Get this message "Error while Retrieving folder list for “Comcast” complete the Evolution Email Configuration Assistant entries. I assume an Inbox is a need and the other basic folders for any email account. (I consulted with the Comcast support information to set Receiving and Outgoing server, port data, user name, security method, etc.)

Why is folder structure not being created? (Maybe a previous attempt to create the Comcast email account left some "junk" files that need to be cleaned out.)

I already successfully added an email account. Complete folder structure was generated. The account works well.

Running: Ubuntu 20.04 GNOME 3.36.5

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