Score:0

Lenovo Thinkpad E550, either no boot or kernel panic in reverory mode

cn flag

I have a significant problem with booting my computer. Formatting the computer does not help, I have tried more than once to reinstall ubuntu 18.04 LTS and windows. When I have Ubuntu installed I cannot boot, just black screen when I try to let the computer boot normally. If I try recovery mode, I get a kernel panic error. There have been problems getting Windows 10 installed, but after installation the system is very unstable. Firefox crashes very often with tabs. If I recall correctly Windows only recognizes 4 out of the 8 gb ram I have installed.

Any advise on how to fix this would be appreciated. The output paste from Boot repair is as follow (after a recommended option, have tried to repair file system and kernel, but there are now three different versions of kernels showing up under recovery boot + safe boot duplications): http://paste.ubuntu.com/p/Dp6GcgBHmf/

I have tried to install Ubuntu 20.04 LTS but I cannot load the installation, I get an error with kernel panic or similar. If I remember correct I have installed the latest BIOS update from Lenovo.

Problems began 1½ months ago, but as I am not using my personal computer for work, I have tried to fix it on my own.

Best regards a frustrated user

Edit: Specs: Processor: Intel® Core™ i7-5500U CPU @ 2.40GHz × 4
Graphis: Intel® HD Graphics 5500 (BDW GT2)
64 bit system
500 GB harddrive (not SSD)
6 year old laptop

David avatar
cn flag
computer specs might help someone to help you.
BeckBo avatar
cn flag
edited with info.
galexite avatar
pk flag
If Windows only recognises 4GB of the 8GB of RAM installed, you have something wrong with your hardware _for sure_.
galexite avatar
pk flag
Have you run Memtest86+? RAM can perish, and it might need replacing, resulting in the issues you are experiencing.
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