Score:0

error while booting

ru flag

I have a Lenovo Thinkpad E14 with the following specs:

  Detail
CPU Intel® Core™ i3-10110U CPU @ 2.10GHz × 4
GPU Intel® UHD Graphics (CML GT2)

I installed Ubuntu 18.04 initially when I had bought it and it was working fine. Later I tried to upgrade to 20.04, but the installation failed. After that, I receive this error whenever I try to boot the notebook:

2102: Detection error on HDD0 (Main HDD)

Press Esc to continue.

When I press Esc everything works normally except the backlight.

How can I solve this?

Score:0
in flag

This particular issue is related to the hardware rather than the OS, and there are a couple of possible solutions:

  1. Confirm the HDD (or SSD) is properly attached

    The detection error means that the computer cannot physically find the hard drive. This can happen if the SATA connector has come loose through use and is something I’ve seen happen with people who are rather active and mobile with their notebooks.

  2. Factory reset your BIOS settings

    There are times when the E-series Lenovo notebooks will encounter data corruption in the BIOS. I haven’t figured out what causes this, but one solution is to reset the BIOS settings to their factory default. After the reset, try booting. If the HDD (or SSD) is properly detected, then you can re-apply any preferences you may have configured in the BIOS.

  3. Pull the battery overnight

    Another somewhat solution that people have done is to pull the battery and leave the machine without power overnight. In the morning, reconnect the battery (and maybe the power cord) then try to boot.

  4. Disconnect the CMOS battery

    If none of the above items have worked, the final option is to open the notebook, locate the CMOS battery (it will be about the size of a Tylenol pill), and pull it out for 15 seconds. This will clear any corrupted data that might be interfering with the motherboard’s ability to find and use the HDD (or SSD).

Generally this issue is something I have seen only with people who are “very active” with their Lenovos. The storage device can become loose over time if the notebook is carried in a backpack or regularly jostled. In the event option 3 or 4 solves the problem, this points to a situation where the notebook is becoming statically charged, often from a plastic carrying case or regular use on blankets/carpets/etc.

Hopefully one of these options will solve your problem

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