I work for a company that doesn't support Linux. That said, we have an Ubuntu server in our department for a digital asset management system that I configured. (I'm not a pro Ubuntu user but would consider myself an intermediate.) Until recently it was running Linux Mint starting with 18.2 and had been upgraded to 19.1. But the DAM has gotten sluggish over the years so I rebuilt it with Ubuntu Server 20.04. The installation went fine and can connect to the Internet via unsecured means (i.e. apt update/upgrade commands work, etc.) but if I need to connect to anything via secured method I get an error. Example: we use SpiderOak to backup our media but now when I try to connect I get the error:
Server error: [('SSL routines', 'tls_process_server_certificate', 'certificate verify failed')].
Since the company uses Zscaler I assumed it was a certificate issue, so I followed the directions in this thread since it talked about copying the certificate from Chrome, which I did from my Windows system. Still the problem persists.
Any ideas what is going on? This wasn't an issue with Mint so I can only assume something is different in Ubuntu 20.04 vs Ubuntu 18.04, which Mint 19 was based on. Any thoughts on how to get this working is appreciated.
