Score:1

Ubuntu 20.04 simply stopped recognizing my Bluetooth adapter

jp flag

I've been running Ubuntu 20.04 for a long time but recently bluetooth has been getting squirrely. I installed blueman and then it worked fine again. Today I rebooted and now it doesn't appear to recognize I have a bluetooth adapter at all. It is an Inspiron 15 3000 with a built in bluetooth adapter. When I run rfkill all I get is:

rfkill list

0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no

No bluetooth.

When I run bluetoothctl

Waiting to connect to bluetoothd...

And then it just sits there.

When I run sudo lshw -c network

  *-network                 
       description: Ethernet interface
       product: RTL810xE PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:01:00.0
       logical name: enp1s0
       version: 07
       serial: c0:3e:ba:0f:03:77
       size: 100Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=5.11.0-27-generic duplex=full firmware=rtl8106e-1_0.0.1 06/29/12 ip=192.168.11.139 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
       resources: irq:16 ioport:3000(size=256) memory:c1404000-c1404fff memory:c1400000-c1403fff
  *-network
       description: Wireless interface
       product: QCA9377 802.11ac Wireless Network Adapter
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: wlp2s0
       version: 31
       serial: 8c:c8:4b:cd:ef:b5
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=ath10k_pci driverversion=5.11.0-27-generic firmware=WLAN.TF.2.1-00021-QCARMSWP-1 ip=192.168.11.148 latency=0 link=yes multicast=yes wireless=IEEE 802.11
       resources: irq:132 memory:c1000000-c11fffff

sudo lspci yields:

00:00.0 Host bridge: Intel Corporation Device 3e35 (rev 0c)
00:02.0 VGA compatible controller: Intel Corporation Device 3ea1 (rev 02)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0c)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Cannon Point-LP Thermal Controller (rev 30)
00:14.0 USB controller: Intel Corporation Cannon Point-LP USB 3.1 xHCI Controller (rev 30)
00:14.2 RAM memory: Intel Corporation Cannon Point-LP Shared SRAM (rev 30)
00:15.0 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP Serial IO I2C Controller #0 (rev 30)
00:15.1 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP Serial IO I2C Controller #1 (rev 30)
00:16.0 Communication controller: Intel Corporation Cannon Point-LP MEI Controller #1 (rev 30)
00:17.0 SATA controller: Intel Corporation Cannon Point-LP SATA Controller [AHCI Mode] (rev 30)
00:19.0 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP Serial IO I2C Host Controller (rev 30)
00:1d.0 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #9 (rev f0)
00:1d.1 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #10 (rev f0)
00:1d.4 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #13 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Device 9d85 (rev 30)
00:1f.3 Audio device: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 30)
00:1f.4 SMBus: Intel Corporation Cannon Point-LP SMBus Controller (rev 30)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP SPI Controller (rev 30)
01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller (rev 07)
02:00.0 Network controller: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter (rev 31)
03:00.0 Non-Volatile memory controller: KIOXIA Corporation Device 0001

It is acting like the OS just stopped seeing the adapter altogether. Anybody know how to fix this? The hardware is only like 14 months old.

Thanks.

in flag
Could you [edit] your question to include the output of `sudo lshw -c network` and `sudo lspci`? This will list some specific information about your hardware, making it more likely that someone can offer a specific solution
newbie824 avatar
jp flag
Alright. Maybe that helps. Tx.
mangohost

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