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Powerlink adaptors no longer working

mx flag

I have been using powerlink adaptors on Ubuntu 20.04.3 and they have just stopped working. Assuming that one of the pair had gone bad, I replaced them, but they're still not connecting. They have been paired successfully (all lights on) so that isn't causing the problem afaik. Could anyone advise me how best to find out what the issue may be?

I am currently using a wireless adaptor to connect to the web

This is the output from ip a:

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever 
2: eno1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000
    link/ether 18:03:73:1a:d6:39 brd ff:ff:ff:ff:ff:ff
    altname enp0s25
    inet 192.168.1.102/24 brd 192.168.1.255 scope global dynamic noprefixroute eno1
       valid_lft 83430sec preferred_lft 83430sec
3: wlx001cdf480667: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP group default qlen 1000
    link/ether 00:1c:df:48:06:67 brd ff:ff:ff:ff:ff:ff
    inet 192.168.1.105/24 brd 192.168.1.255 scope global dynamic noprefixroute wlx001cdf480667
       valid_lft 83433sec preferred_lft 83433sec
4: tun0: <POINTOPOINT,MULTICAST,NOARP,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UNKNOWN group default qlen 100
    link/none 
    inet 10.8.0.6/16 brd 10.8.255.255 scope global tun0
       valid_lft forever preferred_lft forever

I'll be grateful for any advice :)

ru flag
This doesn't contain enough information to look at either of the adaptors - the `ip a` output won't tell us anything about the adaptors themselves such as which interface is an adapter and which isn't. I also notice you have a VPN at play here, which could interfere with traffic routing on your devices. Right now we need more information about your system, the adapters, how they show up on your system (what IF names, or network MACs they have), etc. to even begin to help debuig this.
heynnema avatar
ru flag
Start the Powerlink application and see if you can find a problem. en01 is getting an IP address... so it may really all be working... and your problem is somewhere else. Bring down your VPN and see if that helps. Have you rebooted everything... including the router, the Powerlinks, and the computer?
MickW avatar
mx flag
Hi both - thanks for the messages. If you could tell me how to go about finding more into about what is happening I will post it up here. I am not connected to the VPN when I check status which I thought might be because I am unable to reach their servers. I have replaced the powerlink adaptors and the router (ISP kindly sent me a new one!) I have tried rebooting the PC numerous times but no change. To make matters even more interesting the wireless adaptor I was using has now packed up as well (either that, or my device is no longer detecting it). Typing this on an old chromebook
MickW avatar
mx flag
Could you tell me how to start the Powerlink application?
MickW avatar
mx flag
Turned out to be (Nord)VPN issue. Uninstalling and reverting to previous vesion was the suggested workaround whilst they resolve the bug in the current version Thanks for the assistance
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