Score:0

Wifi driver is unstable (ubuntu 20.04)

nz flag

I have an HP 246 G6 notebook and since i have some updates for ubuntu base in last week i have issues with wifi connection. The connection is off every time and wifi signal is so weak (In windows notebook i've 3 bars and in the same local my notebook refister only one bars)

I tried install and resolver with this https://github.com/lwfinger/rtlwifi_new.git but it is an unavaliable

output of sudo lshw -c network

*-network                 
       descrição: Ethernet interface
       produto: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
       fabricante: Realtek Semiconductor Co., Ltd.
       ID físico: 0
       informações do barramento: pci@0000:02:00.0
       nome lógico: eno1
       versão: 15
       serial: 48:ba:4e:bb:7d:d4
       capacidade: 1Gbit/s
       largura: 64 bits
       clock: 33MHz
       capacidades: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuração: autonegotiation=on broadcast=yes driver=r8169 firmware=rtl8168h-2_0.0.2 02/26/15 latency=0 link=no multicast=yes port=MII
       recursos: irq:17 porta de E/S:4000(tamanho=256) memória:b1104000-b1104fff memória:b1100000-b1103fff
  *-network
       descrição: Interface sem fio
       produto: RTL8723BE PCIe Wireless Network Adapter
       fabricante: Realtek Semiconductor Co., Ltd.
       ID físico: 0
       informações do barramento: pci@0000:03:00.0
       nome lógico: wlo1
       versão: 00
       serial: 9c:30:5b:f6:fa:75
       largura: 64 bits
       clock: 33MHz
       capacidades: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuração: broadcast=yes driver=rtl8723be driverversion=5.4.0-84-generic firmware=N/A ip=192.168.43.46 latency=0 link=yes multicast=yes wireless=IEEE 802.11
       recursos: irq:16 porta de E/S:3000(tamanho=256) memória:b1000000-b1003fff
  *-network:0
       descrição: Ethernet interface
       ID físico: 3
       nome lógico: veth9d3c68d
       serial: 66:44:2e:ed:49:4f
       tamanho: 10Gbit/s
       capacidades: ethernet physical
       configuração: autonegotiation=off broadcast=yes driver=veth driverversion=1.0 duplex=full link=yes multicast=yes port=twisted pair speed=10Gbit/s
  *-network:1
       descrição: Ethernet interface
       ID físico: 4
       nome lógico: vethaee5d65
       serial: da:13:46:ed:89:3a
       tamanho: 10Gbit/s
       capacidades: ethernet physical
       configuração: autonegotiation=off broadcast=yes driver=veth driverversion=1.0 duplex=full link=yes multicast=yes port=twisted pair speed=10Gbit/s

output for $ lspci -v

00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 02)
    Subsystem: Hewlett-Packard Company Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers
    Flags: bus master, fast devsel, latency 0
    Capabilities: <access denied>
    Kernel driver in use: skl_uncore

00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02) (prog-if 00 [VGA controller])
    DeviceName: Intel Kabylake HD Graphics ULT GT2
    Subsystem: Hewlett-Packard Company HD Graphics 620
    Flags: bus master, fast devsel, latency 0, IRQ 128
    Memory at b0000000 (64-bit, non-prefetchable) [size=16M]
    Memory at a0000000 (64-bit, prefetchable) [size=256M]
    I/O ports at 5000 [size=64]
    Expansion ROM at 000c0000 [virtual] [disabled] [size=128K]
    Capabilities: <access denied>
    Kernel driver in use: i915
    Kernel modules: i915

00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 02)
    Subsystem: Hewlett-Packard Company Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem
    Flags: bus master, fast devsel, latency 0, IRQ 16
    Memory at b1220000 (64-bit, non-prefetchable) [size=32K]
    Capabilities: <access denied>
    Kernel driver in use: proc_thermal
    Kernel modules: processor_thermal_device

00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21) (prog-if 30 [XHCI])
    Subsystem: Hewlett-Packard Company Sunrise Point-LP USB 3.0 xHCI Controller
    Flags: bus master, medium devsel, latency 0, IRQ 125
    Memory at b1200000 (64-bit, non-prefetchable) [size=64K]
    Capabilities: <access denied>
    Kernel driver in use: xhci_hcd

00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
    Subsystem: Hewlett-Packard Company Sunrise Point-LP Thermal subsystem
    Flags: bus master, fast devsel, latency 0, IRQ 18
    Memory at b1232000 (64-bit, non-prefetchable) [size=4K]
    Capabilities: <access denied>
    Kernel driver in use: intel_pch_thermal
    Kernel modules: intel_pch_thermal

00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
    Subsystem: Hewlett-Packard Company Sunrise Point-LP CSME HECI
    Flags: bus master, fast devsel, latency 0, IRQ 129
    Memory at b1233000 (64-bit, non-prefetchable) [size=4K]
    Capabilities: <access denied>
    Kernel driver in use: mei_me
    Kernel modules: mei_me

00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21) (prog-if 01 [AHCI 1.0])
    Subsystem: Hewlett-Packard Company Sunrise Point-LP SATA Controller [AHCI mode]
    Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 126
    Memory at b1230000 (32-bit, non-prefetchable) [size=8K]
    Memory at b1236000 (32-bit, non-prefetchable) [size=256]
    I/O ports at 5080 [size=8]
    I/O ports at 5088 [size=4]
    I/O ports at 5060 [size=32]
    Memory at b1234000 (32-bit, non-prefetchable) [size=2K]
    Capabilities: <access denied>
    Kernel driver in use: ahci
    Kernel modules: ahci

00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #1 (rev f1) (prog-if 00 [Normal decode])
    Flags: bus master, fast devsel, latency 0, IRQ 122
    Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
    I/O behind bridge: 00006000-00006fff [size=4K]
    Memory behind bridge: 90100000-902fffff [size=2M]
    Prefetchable memory behind bridge: 0000000090300000-00000000904fffff [size=2M]
    Capabilities: <access denied>
    Kernel driver in use: pcieport

00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #6 (rev f1) (prog-if 00 [Normal decode])
    Flags: bus master, fast devsel, latency 0, IRQ 123
    Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
    I/O behind bridge: 00004000-00004fff [size=4K]
    Memory behind bridge: b1100000-b11fffff [size=1M]
    Prefetchable memory behind bridge: [disabled]
    Capabilities: <access denied>
    Kernel driver in use: pcieport

00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 (rev f1) (prog-if 00 [Normal decode])
    Flags: bus master, fast devsel, latency 0, IRQ 124
    Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
    I/O behind bridge: 00003000-00003fff [size=4K]
    Memory behind bridge: b1000000-b10fffff [size=1M]
    Prefetchable memory behind bridge: [disabled]
    Capabilities: <access denied>
    Kernel driver in use: pcieport

00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC Controller/eSPI Controller (rev 21)
    Subsystem: Hewlett-Packard Company Sunrise Point LPC Controller/eSPI Controller
    Flags: bus master, medium devsel, latency 0

00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
    Subsystem: Hewlett-Packard Company Sunrise Point-LP PMC
    Flags: bus master, fast devsel, latency 0
    Memory at b122c000 (32-bit, non-prefetchable) [size=16K]

00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
    Subsystem: Hewlett-Packard Company Sunrise Point-LP HD Audio
    Flags: bus master, fast devsel, latency 32, IRQ 130
    Memory at b1228000 (64-bit, non-prefetchable) [size=16K]
    Memory at b1210000 (64-bit, non-prefetchable) [size=64K]
    Capabilities: <access denied>
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel

00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
    Subsystem: Hewlett-Packard Company Sunrise Point-LP SMBus
    Flags: medium devsel, IRQ 16
    Memory at b1235000 (64-bit, non-prefetchable) [size=256]
    I/O ports at 5040 [size=32]
    Kernel driver in use: i801_smbus
    Kernel modules: i2c_i801

02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
    DeviceName: Realtek PCIe GBE Family Controller
    Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
    Flags: bus master, fast devsel, latency 0, IRQ 17
    I/O ports at 4000 [size=256]
    Memory at b1104000 (64-bit, non-prefetchable) [size=4K]
    Memory at b1100000 (64-bit, non-prefetchable) [size=16K]
    Capabilities: <access denied>
    Kernel driver in use: r8169
    Kernel modules: r8169

03:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter
    DeviceName: Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter
    Subsystem: Hewlett-Packard Company RTL8723BE PCIe Wireless Network Adapter
    Flags: bus master, fast devsel, latency 0, IRQ 16
    I/O ports at 3000 [size=256]
    Memory at b1000000 (64-bit, non-prefetchable) [size=16K]
    Capabilities: <access denied>
    Kernel driver in use: rtl8723be
    Kernel modules: rtl8723be
guiverc avatar
cn flag
You've not said which kernel stack you're using (Ubuntu LTS releases have two kernel stack choices), have you tried using the other kernel stack? (you can have both installed, with you selecting at boot which you want to use; https://wiki.ubuntu.com/Kernel/LTSEnablementStack) *Note: I have no idea/experience with your issue, thus this generic option as a workaround until a better comes along*
waltinator avatar
it flag
Help the unilingual among us by prefacing your commands with `env LANG=C` so the results will be in English.
mangohost

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