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Openvpn connection cannot be established

cn flag

I'm trying to troubleshoot my openvpn connection and I cannot figure out why my connection is blocked. I checked openvpn logs and it seems that something is blocking the connection. Here is the error:

[UNDEF] Inactivity timeout (--ping-exit), exiting

I tried changing the configuration but I had to interrupt it, because logs stop after Initialization Sequence Completed and nothing happens.

My credentials are valid and I checked that the firewall is disabled. I checked if I can connect using my credentials in a windows machine and it worked, so normally nothing is blocking at the router level or with the ISP. Where can I check next ?

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