Score:1

No Wi-Fi device found by NetworkManager

us flag

System: Ubuntu 20.04 on Asus Vivobook 15 (X415 / M415) [no other OS]

Problem: No Wi-Fi device found by NetworkManager:

root@bhagirathi:~# nmcli device wifi list
root@bhagirathi:~# nmcli device wifi rescan
Error: No Wi-Fi device found.

although driver is loaded correctly (see lspci below ) and device is not blocked (see rfkill below). ifconfig and iwconfig does not show any wireless adapter. The device is recognized by the kernel (see lshw -C network below).

[Edit: Solved. The problem was solved just by turning off the laptop by holding power button. See original answer]

Network information

  • lspci
01:00.0 Network controller [0280]: Intel Corporation Wireless 8265 / 8275 [8086:24fd] (rev 78)
    Subsystem: Intel Corporation Wireless 8265 / 8275 [8086:0110]
    Kernel driver in use: iwlwifi
  • lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 04f3:0903 Elan Microelectronics Corp. AX88179
Bus 001 Device 006: ID 0408:3046 Quanta Computer, Inc. 
Bus 001 Device 005: ID 8087:0a2b Intel Corp. 
Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 002: ID 0b95:1790 ASIX Electronics Corp. AX88179 Gigabit Ethernet
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  • rfkill list
0: asus-wlan: Wireless LAN
    Soft blocked: no
    Hard blocked: no
1: asus-bluetooth: Bluetooth
    Soft blocked: yes
    Hard blocked: no
2: hci0: Bluetooth
    Soft blocked: yes
    Hard blocked: no
  • Secureboot disabled
  • lsmod
iwlmvm                413696  0
mac80211             1024000  1 iwlmvm
libarc4                16384  1 mac80211
iwlwifi               372736  1 iwlmvm
cfg80211              888832  3 iwlmvm,iwlwifi,mac80211
asus_nb_wmi            28672  0
wmi_bmof               16384  0
asus_wmi               36864  2 asus_nb_wmi,mfd_aaeon
sparse_keymap          16384  1 asus_wmi
wmi                    32768  3 asus_wmi,wmi_bmof,mfd_aaeon
video                  53248  1 asus_wmi
  • ifconfig
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback <MAC address> brd <MAC address>
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host 
       valid_lft forever preferred_lft forever
2: enx<IF from MAC [IF1]>: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000
    link/ether <MAC 'enx<IF from MAC [IF1]>' [IF1]> brd <MAC address>
    inet 192.168.0.107/24 brd 192.168.0.255 scope global dynamic noprefixroute enx<IF from MAC [IF1]>
       valid_lft 4102sec preferred_lft 4102sec
    inet6 fe80::83c9:fe89:50f0:fc82/64 scope link noprefixroute 
       valid_lft forever preferred_lft forever
  • iwconfig
lo        no wireless extensions.

enx<IF from MAC [IF1]>  no wireless extensions.
  • NetworkManager State
root@bhagirathi:~# cat /var/lib/NetworkManager/NetworkManager.state
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
  • NetworkManager config
[[/etc/NetworkManager/conf.d/default-wifi-powersave-on.conf]]
[connection]
wifi.powersave = 2

[[/etc/NetworkManager/NetworkManager.conf]]
[main]
plugins=ifupdown,keyfile
[ifupdown]
managed=false
[device]
wifi.scan-rand-mac-address=no

[[/usr/lib/NetworkManager/conf.d/10-dns-resolved.conf]]
[main]
dns=systemd-resolved

[[/usr/lib/NetworkManager/conf.d/10-globally-managed-devices.conf]]
[keyfile]
unmanaged-devices=*,except:type:wifi,except:type:gsm,except:type:cdma

[[/usr/lib/NetworkManager/conf.d/20-connectivity-ubuntu.conf]]
[connectivity]
uri=http://connectivity-check.ubuntu.com/

[[/usr/lib/NetworkManager/conf.d/no-mac-addr-change.conf]]
[device-mac-addr-change-wifi]
match-device=driver:rtl8723bs,driver:rtl8189es,driver:r8188eu,driver:8188eu,driver:eagle_sdio,driver:wl
wifi.scan-rand-mac-address=no
  • Netplan configuration
[/etc/netplan/01-network-manager-all.yaml]
network:
  version: 2
  renderer: NetworkManager
  • dmesg | grep "iwlwifi"
[   11.050516] iwlwifi 0000:01:00.0: enabling device (0000 -> 0002)
[   12.131973] iwlwifi 0000:01:00.0: Found debug destination: EXTERNAL_DRAM
[   12.131983] iwlwifi 0000:01:00.0: Found debug configuration: 0
[   12.132961] iwlwifi 0000:01:00.0: loaded firmware version 36.77d01142.0 8265-36.ucode op_mode iwlmvm
[   13.905140] iwlwifi 0000:01:00.0: Detected Intel(R) Dual Band Wireless AC 8265, REV=0x230
  • lshw -C network
root@bhagirathi:~# lshw -C network
  *-network                 
       description: Network controller
       product: Wireless 8265 / 8275
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:01:00.0
       version: 78
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=iwlwifi latency=0
       resources: irq:43 memory:fcf00000-fcf01fff
  *-network
       description: Ethernet interface
       physical id: 1
       bus info: usb@1:3
       logical name: enx<IF from MAC [IF1]>
       serial: <MAC address>
       size: 100Mbit/s
       capacity: 1Gbit/s
       capabilities: ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=ax88179_178a driverversion=5.11.0-37-generic duplex=full ip=192.168.0.107 link=yes multicast=yes port=MII speed=100Mbit/s
vn flag
I suggest you to follow this guide. [https://help.ubuntu.com/stable/ubuntu-help/net-wireless-troubleshooting-hardware-check.html.en](https://help.ubuntu.com/stable/ubuntu-help/net-wireless-troubleshooting-hardware-check.html.en)
us flag
I followed this guide, and updated my question with the output from `lshw -C network`. As mentioned in the question, the device is recognized by the kernel and the driver. The correct driver is also being used. However, NetworkManager / nmcli does not recognize the wi-fi adapter.
Pilot6 avatar
cn flag
Is it a dual boot with Windows?
us flag
No, I have erased Windows, and running Ubuntu only.
us flag
Note that there is no `logical name` for the wireless network controller in `lshw -C network`.
us flag
The problem was solved just by turning off the laptop by holding power button. Reference: https://askubuntu.com/questions/1331104/no-wi-fi-adapter-found-my-intel-wireless-8265-8275-is-unclaimed-in-lshw-c-n
mangohost

Post an answer

Most people don’t grasp that asking a lot of questions unlocks learning and improves interpersonal bonding. In Alison’s studies, for example, though people could accurately recall how many questions had been asked in their conversations, they didn’t intuit the link between questions and liking. Across four studies, in which participants were engaged in conversations themselves or read transcripts of others’ conversations, people tended not to realize that question asking would influence—or had influenced—the level of amity between the conversationalists.