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how to write the password in order to access my external drive?

ht flag

I have an external hard. However, when I want click on it in order to write its password to access it. I get this error

no .filesystem or .encrypted interface on d-bus object ubuntu

I don't get the password box in order to write the password in it.

thanks in advance

David avatar
cn flag
More info is needed. Is this an encrypted hard drive? How are you trying to access it?
ChanganAuto avatar
us flag
And, if encrypted, how exactly was it encrypted?
youssef hussein avatar
ht flag
it is encrypted hard drive. I tried to access it by my windows laptop and it works fine. it is a bit-locker encryption
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