Score:0

SSD NVME M.2 not detected on Ubuntu 21.10 during installation

cn flag

I'm trying to install Ubuntu on my computer (MSI GS66 Stealth 11UH) but the SSD is not detected. I'm using a bootable key of Ubuntu 21.10. I thought it could be related to SATA mode being RAID instead of AHCI, but there is no such option in the BIOS, so I assume my computer only supports AHCI in the first place. The hardware is fairly recent, maybe it is just not supported properly yet. I had touchpad issue using Ubuntu 20.04 image and that's why I was trying to install Ubuntu 21.10 instead.

Note that I shrunk the windows partition using Windows partition management tools before trying to install Ubuntu.

ar flag
Did you shrink a Windows partition using Windows partition management tools before trying to install Ubuntu? Is Windows using [dynamic partitions](https://docs.microsoft.com/en-us/windows-server/storage/disk-management/change-a-dynamic-disk-back-to-a-basic-disk)? Update your questions with these information.
oldfred avatar
cn flag
Some have had to use software in Windows to change Intel RST mode. https://askubuntu.com/questions/1233623/workaround-to-install-ubuntu-20-04-with-intel-rst-systems Many need UEFI & SSD firmware updates.https://askubuntu.com/questions/1061109/dual-boot-windows-10-cannot-boot-latest-ubuntu-but-only-older-versions & https://askubuntu.com/questions/1197414/dual-booting-windows-10-and-ubuntu-on-separate-ssds?noredirect=1#comment2008840_1197414
tr flag
Seems like a kernel bug made its way into 21.10: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1950087
milembar avatar
cn flag
ah nice ! Tracking further this kernel bug report, apparently installing kernel 5.15 solves it. https://bugzilla.kernel.org/show_bug.cgi?id=214035#c14 It may be related to a refactor of `acpi_turn_off_unused_power_resources`, which makes sense to me based on the symptoms.
Score:1
cn flag

After some trial and error, the NVME drive was properly detected on Ubuntu 20.04 and 21.04. It is only not working on the latest 21.10 with default kernel version (5.13), while if I use an older one (5.11) it is working fine even on 21.10. I would say that the original issue is solved then, but unfortunately the wifi card (intel AX1675X) was still not working on any version... It turns out that installing backport-iwlwifi-dkms fixed this last issue. So now it is all good !

za flag
I have same problem now. NVME SSD PCI card, Ubuntu 21.10 r5.13, Nautilus shows no SSD card. Dolphin shows the card, but the properties are blank. So your solution is to revert backwards to an earlier kernel? How is such a solution? Can anybody else comment please?
milembar avatar
cn flag
I can confirm that reverting the kernel version works. `5.11` is not so old so it is not a big limitation. I'm looking forward for the stable release of kernel `5.15` coming with ubuntu 22.04 to see if it helps.
Fraak avatar
cn flag
Same issue here, also wifi adapter still broken on 21.10 with kernel 5.11. The `backport-iwlwifi-dkms ` package is install.
milembar avatar
cn flag
@Fraak Hum... It is curious. I'm quite sure it is all I did to make it work (with a reboot of course). You should look other posts related to network issue using `intelAX1675X`, I found many of them discussing different solutions, all related to install `backport-iwlwifi-dkms` one way or the other.
milembar avatar
cn flag
Go on then, I just feel like nobody care. Getting linux based OS working on MSI stealth machines has always been a huge mess since the first model more than 5 years ago, and we keep facing similar issues.
za flag
Solved!... for me. Seems NVME cannot tolerate the BTRFS system. Initially, I chose btrfs for the nvme card. Command lsblk showed the card, but Nautilus did not show the card. I changed to XFS, using gparted. Behold, Nautilus sees the card and can read/write very quickly. So clearly, btrfs is not compatible with nvme.
ru flag
Another example of back-and-forth, immature, not necessarily progressive development.
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