Score:1

Dummy sound on NUC10i5FNH and Ubuntu 21.10

ao flag
bux

I just bought a NUC10i5FNH and installed Ubuntu 21.10 and i don't have sounds. In parameters i can see this ("Sortie fictive" == "Dummy sound"):

screenshot of dummy sound

Note this computer have a HDMI output only.

Sometime (rarely) sound works, and in place of "Dummy sound", i can see HDMI sound output (something like this).

I followed some other answers without success. There is some information :

salon@salon-NUC10i5FNH:~$ lsmod | grep snd_hda_intel
snd_hda_intel          53248  1
snd_intel_dspcfg       28672  2 snd_hda_intel,snd_sof_intel_hda_common
snd_hda_codec         147456  3 snd_hda_codec_hdmi,snd_hda_intel,snd_soc_hdac_hda
snd_hda_core           94208  7 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hda
snd_pcm               118784  10 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_compress,snd_soc_core,snd_hda_core,snd_pcm_dmaengine
snd                    94208  13 snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
salon@salon-NUC10i5FNH:~$ lspci -nnk | grep -A2 Audio
00:1f.3 Audio device [0403]: Intel Corporation Comet Lake PCH-LP cAVS [8086:02c8]
    Subsystem: Intel Corporation Comet Lake PCH-LP cAVS [8086:2081]
    Kernel driver in use: snd_hda_intel
salon@salon-NUC10i5FNH:~$ tail /etc/modprobe.d/alsa-base.conf
options snd-usb-ua101 index=-2
options snd-usb-us122l index=-2
options snd-usb-usx2y index=-2
# Ubuntu #62691, enable MPU for snd-cmipci
options snd-cmipci mpu_port=0x330 fm_port=0x388
# Keep snd-pcsp from being loaded as first soundcard
options snd-pcsp index=-2
# Keep snd-usb-audio from beeing loaded as first soundcard
options snd-usb-audio index=-2
options snd-hda-intel model=auto

More here (alsa-info) : http://alsa-project.org/db/?f=342abfa7a51ddcfecd57a0ea7b6b5bdeab934244

What can i do to make sound working ?

heynnema avatar
ru flag
See my answer at https://askubuntu.com/questions/1365905/ubuntu-21-04-no-sound-on-new-dell-inspiron-7700-aio and see if it works for you... even though you don't have a Dell... Report back.
ao flag
bux
Hello @heynnema, sadly, it doesn't work. I think i will reinstall a 20.04 LTS and cross my fingers :(
ao flag
bux
:( Tried with Ubuntu 21.10, 20.04, Debian 11 and Fedora 34. Sound don't work each time ...
heynnema avatar
ru flag
When you added the line from my other answer, did you just add the line, or did you modify the existing model= line to change from auto to dell-headset-multi? Did you reboot after?
ao flag
bux
@heynnema i modified the line and rebooted yes
heynnema avatar
ru flag
Then I'm sorry, I don't know. However I think the fix is the same... you just have to find out the correct model # to use.
Score:0
ao flag
bux

Surprisingly, after running the program pavucontrol, HDMI sound card is permanently seen. Sound works fine now.

do flag
I have the same problem, but this doesn't fix it for me :-(
mangohost

Post an answer

Most people don’t grasp that asking a lot of questions unlocks learning and improves interpersonal bonding. In Alison’s studies, for example, though people could accurately recall how many questions had been asked in their conversations, they didn’t intuit the link between questions and liking. Across four studies, in which participants were engaged in conversations themselves or read transcripts of others’ conversations, people tended not to realize that question asking would influence—or had influenced—the level of amity between the conversationalists.