Score:0

Ubuntu

Ubuntu does not access NVIDIA GPU

Cory Davis

2/20/23, 3:17 AM

I am running Ubuntu 20.04.03 on MSI GE75Raider with an Intel UHD Graphics and NVIDIA GeForce RTX2060. Everything currently runs through the Intel graphics. I want to the ability to use additional monitors and run machine learning workloads using the GPU. I have tried to install the drivers 450, 460, 470 (as these appear to be the ones compatible for my GPU) by way of the additional drivers, apt-get install, .run straight from nvidia, the ppa repository (and rebooting after each install). I have followed numerous "guides" and threads with similar issues. I have tried turning off secure boot, doing so in the BIOS.

Thus far none of the normal tips have made any changes.

After I "install" the drivers and run 'nvidia-settings' I get the following error

ERROR: NVIDIA driver is not loaded
ERROR: Unable to load info from any available system

(nvidia-settings:2946): GLib-GObject-CRITICAL **: 13:34:00.677: g_object_unref: assertion 'G_IS_OBJECT (object)' failed

** (nvidia-settings:2946): WARNING **: 13:34:00.679: PRIME: Failed to execute child process “/usr/bin/prime-supported” (No such file or directory)

Additionally running 'nvidia smi' yields

nvidia: command not found

Any help or guidance, anyone may have, towards a solution would be greatly appreciated.

Thank you in advance

360

0 + 0

nvidia

gpu

nvidia-geforce

gpu-drivers

Nmath

2/20/23, 3:23 AM

All you should have to do is run `sudo ubuntu-drivers autoinstall` if during system installation you refused 3rd party proprietary software and/or refused install updates over the internet

cocomac

2/20/23, 3:47 AM

As for nvidia smi, the proper command is `nvidia-smi` not `nvidia smi`. Note that the correct one has a hypen, whereas what you wrote has a space

user10489

2/20/23, 4:20 AM

The nvidia driver may not work with the integrated intel driver loaded. You may need to go into bios and enable the add on video card, which typically will disable your integrated video.

heynnema

2/20/23, 6:38 PM

Is Secure Boot enabled in your BIOS? Do you dual-boot with Windows? Show me a screenshot of `Software & Updates` **Additional Drivers** tab.

user10489

2/21/23, 2:35 AM

Good point. Secure boot can prevent the nvidia driver from loading if the signature isn't properly added.

Cory Davis

2/27/23, 4:15 AM

@heynnema Secure Boot is currently disabled, and yes I dual-boot with windows. Here is the screenshot [Add Drivers tab](https://imgur.com/a/M0sswmw)

heynnema

2/27/23, 1:57 PM

At the login screen, select your username, then click the icon in the lower-right of the screen, and select "Ubuntu on xorg/X11". Then go to **Additional Drivers** tab and select the nouveau driver, reboot, and see if the Nvidia card is at least working. Then we'll **purge** all of the Nvidia software, and reinstall from the **Additional Drivers** tab. To check if any Nvidia stuff is still there, before reinstalling it, do `dpkg -l *nvidia*`. All entries should show as `un` for uninstalled.

heynnema

2/27/23, 2:09 PM

Please see my answer. Report back.

Cory Davis

2/27/23, 3:45 PM

There doesn't seem to be any icon on my ubuntu log in. But I was able to follow the windows, bios, and thenpurge all nvidia @heynnema

heynnema

2/27/23, 3:57 PM

So `dpkg -l *nvidia*` shows all as `un`, correct? Reboot, and see if the icon on the login screen is there. You'll see it after selecting your username, but before you enter password. Were you able to select the nouveau driver?

heynnema

2/27/23, 4:05 PM

Once you confirm that all of the Nvidia stuff is gone, and you're running on nouveau, go to **Additional Drivers** tab and reselect the Nvidia 470 driver, reboot, and try `Nvidia` app, and `nvidia-smi`. Report back.

Cory Davis

2/27/23, 4:33 PM

@heynnema The only clickable icons (at login) are the calendar in the top middle, and the wifi/volume/etc in the top right. There was nothing in the bottom left or anywhere to select "Ubuntu on xorg/X11". All the dpkg packages said 'un' and I believe I am running on nouveau based off of this [nouveau](https://imgur.com/a/77FHg5o)

heynnema

2/27/23, 5:34 PM

Go ahead to **Additional Drivers** tab and now select Nvidia 470, then reboot, then try `Nvidia` app and `nvidia-smi`.

Cory Davis

2/27/23, 5:47 PM

@heynnema based upon [this](https://imgur.com/a/eTGBh7P) the installation does not appear to work. But `dpkg -l *nvidia*` shows it has installed the packages for the 470 driver

heynnema

2/27/23, 6:06 PM

Hum... we haven't made any progress, have we? You're sure that Secure Boot is disabled? `Nvidia` is not a terminal CLI command. You hit the SUPER key, type `nvidia` and you'll see the app. Select it and see what you get. Otherwise, you'll have to contact Nvidia Support for further diagnosis and help.

Cory Davis

2/27/23, 6:17 PM

@heynnema thanks for your help here, I'll try to contact nvidia support

heynnema

3/10/23, 12:36 AM

Status please...

Cory Davis

3/12/23, 4:32 AM

I was able to find a solution with the help of [nvidia support](https://forums.developer.nvidia.com/t/ubuntu-does-not-access-nvidia-gpu-on-ubuntu-20-04/193275)

Score:1

Ubuntu

heynnema

2/27/23, 2:09 PM

Windows

boot into Windows
open the Power control panel
choose change what the power buttons do
choose change options that are unavailable
uncheck fast startup
close the Power control panel
open an administrative command prompt window
type powercfg /h off
type chkdsk /f c:
approve to run chkdsk at next reboot
reboot into Windows to let chkdsk run on drive C:

Secure Boot

Disable Secure Boot in your BIOS.

Nvidia

On the chance that you installed the Nvidia driver from the Nvidia site, we'll purge it and reinstall it.

At the login screen, select your username, then click the icon in the lower-right of the screen, and select "Ubuntu on xorg/X11". Enter your password to continue logging in.

Then go to Additional Drivers tab and select the nouveau driver, reboot, and see if the Nvidia card is at least working.

Then we'll purge all of the Nvidia software, and reinstall from the Additional Drivers tab. To check if any Nvidia stuff is still there, before reinstalling it, do dpkg -l *nvidia*. All entries should show as un for uninstalled.

Then reboot. Start the Nvidia application. In the terminal type nvidia-smi.

0 + 0

Elon Musk

I sit in a Tesla and translated this thread with Ai:

EN: Ubuntu does not access NVIDIA GPU

TH: Ubuntu ไม่สามารถเข้าถึง NVIDIA GPU

RO: Ubuntu nu accesează GPU-ul NVIDIA

RU: Ubuntu не имеет доступа к графическому процессору NVIDIA

VI: Ubuntu không truy cập GPU NVIDIA

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