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18.04 Video Drivers for Tiger Lake and GTX 1650

br flag

I am trying to setup 18.04 LTS on an Acer Nitro 5 and running into problems with no screen at boot. I have tried a variety of Intel and NVIDIA drivers and various combinations of "nomodeset", "nouveau.modeset=0" and "i915.modeset=0" in the bot arguments with no luck so far. In most cases I can still ctrl+alt+F2-6 and get TTY, although sometimes the screen flickering is so bad I can't type.

Is it even possible to run 18.04 on this hardware combination and if so does anybody know a working combo? I suspect the Intel XE graphics are the source of my problem. From what I can find it looks like Dell shipped some XPS systems with 18.04 and Tiger Lake, but not with the NVIDIA GPUs.

If I can even just get it working enough to force the NVIDIA graphics with prime that would be fine, but I cannot update newer than 18.04 due to an application compatibility.

Configuration: Acer Nitro 5 AN515-57, BIOS ver 1.10 (updated from 1.08) UEFI Boot i5-11400H (Tiger Lake) NVIDIA GTX 1650 Ubuntu 18.04 LTS, Kernel 5.4.0.89

NVIDIA drivers tried: xserver-xorg-video-nouveau xserver-xorg-video-nvidia-470 nvidia-driver-495 ppa:oibaf/graphics-drivers

Intel drivers tried: xserver-xorg-video-intel ppa:oibaf/graphics-drivers

user535733 avatar
cn flag
You are trying to install an old OS (with an old kernel) onto new hardware, so some hardware incompatibility seems likely. Test your hardware with a 21.10 LiveUSB's "Try Ubuntu" environment.
BrookCom avatar
br flag
I 100% understand that. What I'm trying to find out is if this is a complete fool's errand or if there is a possible combination of drivers and boot arguments that might work on 18.04.
Nmath avatar
ng flag
What is your application incompatibility? That is a different question which makes this sound like an XY problem. You were asked to try a live session of 21.10 or 20.04. We ask these questions to gather diagnostic information. Please do this and edit your question. You may consider asking another question about your actual problem, which is your perceived software compatibility issue with versions greater than 18.04. You can't use 18.04 forever, nor can anyone else so I'm sure there is some path for people who use that software
user535733 avatar
cn flag
As far a can tell, nobody has tested that particular hardware combination with Ubuntu 18.04. So congratulations -- you're now the tester and the primary troubleshooter. My opinion of this tasking leans toward "fool's errand"...but perhaps my threshold for foolishness differs from yours. If you *enjoy* it, then it's not foolish.
kanehekili avatar
zw flag
The Nvidia driver you need is not supported by the old kernel. Use a newer version of Ubuntu like Nmath wrote.
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