Score:0

WiFi option not available and WiFi card not detected in dual boot Ubuntu 20.04

us flag

I'm a complete newbie in the world of Linux. It was yesterday I tried to dual boot Ubuntu 20.04 alongside my Windows 10, where the installation was smooth and I was able to switch between Windows and Ubuntu quite easily.
But then I ran into a problem. As you can see below, I have no option of WiFi available, so I tried looking into settings, to find the option of Wireless connections.

Photo 1

But again, I run into this, where there is no option to wireless connections:

Photo 2

So, I tried almost "every possible troubleshoot" provided online, but none of them were any help.

Finally after 12 hours of trying and not getting any outcome, I decided to post as a question here.

If you could help me out, it would be of a great use to me.

System Specs:

  • Asus Zephyrus G14
  • CPU - AMD Ryzen 9 5900HS
  • RAM - 16GB
  • SSD - 1TB
  • Wifi Card - MediaTek WiFi 6 MT7921 Wireless LAN Card

Please understand the fact that I have literally negligible knowledge about Linux(sorry about that)
Thank you

P.S. I also tried using the lshw -C network command, and I got this as an output:

Photo 3

EDIT: Outputs for commands sudo lsusb and sudo lspci here

Photo 5

in flag
Could you [edit] your question to include the output of `sudo lspci` and `sudo lsusb`? This will include information about your hardware, making it more likely that someone can offer a specific solution to your problem
Ishaan Dugar avatar
us flag
@matigo Done. Any Idea how do I approach now?
Ishaan Dugar avatar
us flag
Uh, sorry, no. I think I messed up my kernel and I cannot boot into my latest kernel as I receive a new type of error now.
Score:0
cn flag

WiFi isn't working because Ubuntu 20.04 doesn't have a driver for your Mediatek MT7921 wireless card.

Your options are:

  • install a compatible driver
  • upgrade to a newer kernel
  • use Ubuntu 21.04 or newer

More detailed discussion and possible solutions here:

Ubuntu 20.04 does not have MediaTek driver MT7921 for WIFI & Bluetooth?

Ishaan Dugar avatar
us flag
Thank you for your response. But, I think according to the link of a discussion you have sent, does it mean that my laptop's wifi card is not supported?
Lou Hannoe avatar
cn flag
@IshaanDugar Your WiFi card is supported in newer kernels. See the other thread for instructions on how to upgrade.
Ishaan Dugar avatar
us flag
Oops, sorry, didn't see that. So, should I directly use this?: https://medium.com/@pjbgf/installing-ubuntu-on-the-latest-asus-rog-g15-36487ecea862
Ishaan Dugar avatar
us flag
I tried using that thread, and now Ubuntu wouldn't boot up.
Adnan avatar
na flag
What commands did you run before Ubuntu stopped booting up?
Ishaan Dugar avatar
us flag
@Adnan exactly as mentioned here https://medium.com/@pjbgf/installing-ubuntu-on-the-latest-asus-rog-g15-36487ecea862
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