Score:0

Cannot access Snap Store or Ubuntu Software on Ubuntu 20.04

cn flag

Whenever I click on the Ubuntu Software icon, it does not open. The same is true if I use snap store links. When I try to open the store via the command line, I receive this error:

$ snap run snap-store
ERROR: not connected to the gnome-3-38-2004 content interface.

How can I resolve this?

Score:1
in flag

This is a very rare situation, but can usually be resolved by re-attaching snap-store to the content interface.

Here's how you can do it:

  1. Open Terminal (if it's not already open)
  2. Reattach the Snap:
    snap connect snap-store:gnome-3-28-2004 gnome-3-28-2004:gnome-3-28-2004 
    
    Note: There is no output, so it will look like nothing has happened.
  3. Open the Snap Store normally (or via the Terminal)

Hope this helps

mangohost

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