Score:2

I want help with using fingerprint sensor of elan tech

il flag

OS: Ubuntu 20.04 LTS

I want use Elan Tech fingerprint sensor on my Asus Vivobook 15 X510Q. I can't enroll fingerprint with the option given in settings. However, when I try, it just says Failed to enroll new fingerprint. How can I resolve this issue and use my fingerprint reader? Error message displaying the text "Failed to enroll new fingerprint"

I tried fprintd-enroll command but it shows enrolling right index finger for a long time but no further result and in settings sensor is shown shown as disabled. Also, lsusb command shows "Bus 001 Device 003: ID 04f3:0903 Elan Microelectronics Corp."

ExquisitE avatar
il flag
I'm losing all hope with this whole community thing, might be working for others but not me and up to an extend pure waste of time....
waltinator avatar
it flag
Comments are designed for US to ask YOU questions about your Question. You should [Edit] your question to add information. By updating your Question, and using the formatting buttons, you make all the information available to new readers. People shouldn't have to read a long series of comments to get the whole story.
ExquisitE avatar
il flag
Okay waltnator my bad
ExquisitE avatar
il flag
@waltinator do you know how to fix this issue
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