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can't install Qgis desktop

ph flag

I am trying to install the Qgis desktop program. When using the software app, I get the following error message: could not get lock/var/lib/dpkg/lock-frontend. It is held by process 5437(synaptic)

What is my next logical step?

guiverc avatar
cn flag
You've not provided any OS or release details; but the message appears pretty clear to me. You or another user has put a *lock* on the package system in another session/window (look for a running session of `synaptic` that is likely waiting for a response from a user & thus has locked down the package system to prevent damage)
cocomac avatar
cn flag
Does this answer your question? [Unable to lock the administration directory (/var/lib/dpkg/) is another process using it?](https://askubuntu.com/questions/15433/unable-to-lock-the-administration-directory-var-lib-dpkg-is-another-process)
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