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Network manager not connecting to the internet

ie flag

The issue I'm facing in Ubuntu 20.04 is that on my network panel it shows that my laptop is connected to a wired network, but there isn't any wired cable connected. With that being said, connecting to a Wi-Fi network does connect, but I can't use the internet.

This is the second time it happened. The first time I had to reinstall Ubuntu. My best guess about the cause is that it's ProtonVPN, but I don't know that for sure. I followed every step listed on the official ProtonVPN website.

I basically don't want to connect to a VPN because it won't connect either way. I want to be able to use the internet normally like I would after a fresh Linux install, but the Ethernet symbol that shows on my network panel is preventing me from connecting to the internet.

ie flag
Maybe my question is not constructed correctly. But what I'm saying is that after using Proton VPN for a couple of days, my network gets corrupted. It shows a wired connection symbol while there isn't any. And that prevents any type of connection to the internet. (VPN is not connected at this point)
karel avatar
sa flag
Your question is constructed correctly. I don't think your network is corrupted. It's probably just not configured correctly to be compatible with ProtonVPN.
ie flag
Ok. Could you maybe provide the configurations because I followed every step listen on their website.
ie flag
Yes I did. Followed every step till the part where it shows how to use or connect to the VPN. That's why it was working perfectly for a couple of days. Then this issue happens. My guess that It could be a VPN isn't exactly an accurate guess since I'm just a moderate Linux user. There could be other causes to this issue
karel avatar
sa flag
Here are the configurations: Log into your ProtonVPN dashboard at [account.protonvpn.com](https://account.protonvpn.com/login). Select Downloads on in the left navigation bar. Find the OpenVPN configuration files section and chose: Platform: Linux, Protocol: UDP (recommended. TCP uses port 443. Use it if you experience slow VPN speeds or your VPN connection is dropped)
ie flag
Configuration files are the servers which the VPN will connect to right? If I'm not mistaken. But I basically don't want to connect to a VPN. Because it won't connect either way. I want to be able to use the internet normally like I would after a fresh Linux install. But the Ethernet symbol that shows on my network panel is preventing the internet connection.
ar flag
This sounds like DNS problem, which can happen if a VPN client software messes up. Have you tried purging the VPN client software?
karel avatar
sa flag
@user68186 I encountered a similar problem. I didn't purge the software, however I manually configured the DNS settings among other things that I did to configure the network settings manually and it solved the problem.
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