Diagnosis:
- Get full domain name (full-domain-name) of your Active Directory. Usually it is somedomain.local or somedomain.lan etc.
- Get Linux box supposed FQDN, i.e fully qualified domain name linuxbox-name.full-domain-name. Example: mybox01.somedomain.lan
- Check DNS records.
1. Check of DNS A-record:
On Windows machine use
nslookup linuxbox-name.full-domain-name
On Linux use
dig linuxbox-name.full-domain-name
Check answer/answer section. If no valid IP address is listed, it means no DNS record exists for such name in domain.
2. Check of DNS PTR-record:
On Windows machine use
nslookup linuxbox-IP-address
On Linux use
dig -x linuxbox-IP-address
In case you get valid FQDN device name in DNS server response, compare it with your supposed FQDN in first test above, correct the name and repeat the first DNS check.
In case both checks are negative, your linuxbox does not have DNS records and its name cannot be used for network communication.
Possible solutions: Ask domain administrator for setting to create DNS A-record automatically by DHCP server if device is connected to network. Or ask him for DHCP static reservation for your device (MAC address - IP address) and for related DNS record.