Score:0

AMD GPU driver install problems!

uz flag

Ubuntu MATE 20.04.3 LTS 6600XT GPU

replacing my old gpu with a new one and having a real hurdle.

downloaded the proper 21.40.2 for ubuntu 20.04.3 file here

Followed directions here

even got the pro package from here and followed the extraction method

ran update, upgrade distro, reboot, and.... nothing. Plugging hdmi into gpu doesn't output video.

i checked software & updates and proprietary drivers are checked, when i check additional drivers, it shows nothing.

running

  lspci -k | grep -A 2 -i "VGA"  

shows that the system recognizes i have the proper gpu in place

running

  sudo ubuntu-drivers devices 

returns nothing

running amdgpu-install and amdgpu-pro-install output:

  user@user-LinuxDesktop:~/Desktop/amdgpu-pro-20.20-1098277-ubuntu-20.04$ ./amdgpu-install -y
  [sudo] password for user: 
  deb [ trusted=yes ] file:/var/opt/amdgpu-pro-local/ ./
  Get:1 file:/var/opt/amdgpu-pro-local ./ InRelease
  Ign:1 file:/var/opt/amdgpu-pro-local ./ InRelease
  Get:2 file:/var/opt/amdgpu-pro-local ./ Release [816 B]
  Get:2 file:/var/opt/amdgpu-pro-local ./ Release [816 B]
  Get:3 file:/var/opt/amdgpu-pro-local ./ Release.gpg
  Ign:3 file:/var/opt/amdgpu-pro-local ./ Release.gpg
  Hit:4 http://us.archive.ubuntu.com/ubuntu focal InRelease
  Hit:5 http://us.archive.ubuntu.com/ubuntu focal-updates InRelease              
  Hit:6 http://us.archive.ubuntu.com/ubuntu focal-backports InRelease            
  Hit:7 http://dl.google.com/linux/chrome/deb stable InRelease                   
  Hit:8 https://repo.radeon.com/amdgpu/21.40.2/ubuntu focal InRelease            
  Hit:9 https://repo.radeon.com/rocm/apt/4.5.2 ubuntu InRelease                  
  Hit:10 http://security.ubuntu.com/ubuntu focal-security InRelease              
  Hit:11 http://ppa.launchpad.net/oibaf/graphics-drivers/ubuntu focal InRelease
  Reading package lists... Done                 
  The amdgpu driver is already installed or was not uninstalled correctly.
  Please fully uninstall the driver before proceeding with installation
  You can try running the amdgpu-uninstall or amdgpu-pro-uninstall script 
  present in /usr/bin to clean up the previous installation
  user@user-LinuxDesktop:~/Desktop/amdgpu-pro-20.20-1098277-ubuntu-20.04$ ./amdgpu-pro-install -y
  deb [ trusted=yes ] file:/var/opt/amdgpu-pro-local/ ./
  Get:1 file:/var/opt/amdgpu-pro-local ./ InRelease
  Ign:1 file:/var/opt/amdgpu-pro-local ./ InRelease       
  Get:2 file:/var/opt/amdgpu-pro-local ./ Release [816 B] 
  Get:2 file:/var/opt/amdgpu-pro-local ./ Release [816 B]
  Get:3 file:/var/opt/amdgpu-pro-local ./ Release.gpg            
  Ign:3 file:/var/opt/amdgpu-pro-local ./ Release.gpg       
  Hit:4 http://us.archive.ubuntu.com/ubuntu focal InRelease 
  Hit:5 http://us.archive.ubuntu.com/ubuntu focal-updates InRelease              
  Hit:6 http://us.archive.ubuntu.com/ubuntu focal-backports InRelease            
  Hit:7 https://repo.radeon.com/amdgpu/21.40.2/ubuntu focal InRelease            
  Hit:8 http://dl.google.com/linux/chrome/deb stable InRelease                   
  Hit:9 http://security.ubuntu.com/ubuntu focal-security InRelease               
  Hit:10 https://repo.radeon.com/rocm/apt/4.5.2 ubuntu InRelease                 
  Hit:11 http://ppa.launchpad.net/oibaf/graphics-drivers/ubuntu focal InRelease
  Reading package lists... Done
  The amdgpu driver is already installed or was not uninstalled correctly.
  Please fully uninstall the driver before proceeding with installation
  You can try running the amdgpu-uninstall or amdgpu-pro-uninstall script present in /usr/bin to clean up the previous installation

but when i check with dpkg -l amdgpu amdgpu is confirmed but amdgpu-pro is not.

i've updated and upgraded and rebooted and i can't get the gpu to activate and it still does not show up under additional drivers.

any thoughts?

Nmath avatar
ng flag
AFIAK the GPU you have doesn't need any additional drivers. Were you having problems before you started?
uz flag
my old GPU straight up died on me. but yeah, plugging hdmi doesn't carry out video. Edit: gpu works fine on windows partition.
Nmath avatar
ng flag
What kind of GPU did you have before? Best practice with new hardware is to reinstall the OS, especially if the hardware is very different.
uz flag
AMD - RX470 You think i'm just better off reinstalling the entire OS? Im asking because I like staying on the LTS versions.
Nmath avatar
ng flag
Maybe run a live session (Try Ubuntu from installation media). If everything works correctly in the live session, I'd consider a reinstall. You can try/install 20.04 which is the most recent LTS.
uz flag
I'm currently on 20.04.3 LTS. should i try reinstalling that version anyway?
Nmath avatar
ng flag
If everything works well in the live session, that's what I would do if I were in your position. 20.04.3 is the same release as 20.04, it's just that LTS releases occasionally get "point releases" to consolidate updates, so you will have less to update by installing the most recent point release.
uz flag
is the kernel up to date enough on 20.04.3 that it would take care of this issue?
Nmath avatar
ng flag
I believe that the HWE kernel is the default for 20.04.3, so it should be fine. The "Try Ubuntu" live session will give you the opportunity to see if everything is working before you make a commitment to (re)install. See: https://ubuntu.com/about/release-cycle#ubuntu-kernel-release-cycle
uz flag
I think i'm just going to go with a reinstall. tried upgrading on current install and it didn't do anything for 21. live session outputs video on both.
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