I have many questions and issues, and not one of them has been solved by searching google and previous forum posts. I recently switched from Windows 10 to Ubuntu. Specifically, I have the Microsoft Surface Pro 5th Generation in case it's important. I was able to install Ubuntu without issue, but now that I have it, I am unable to install and/or run most programs. Every time I try to run a command in the terminal, I get a different error. Every time I try to fix that error, I find more commands that come with more errors. I was hoping that this was related to a part of setup that I missed (I didn't follow a guide or anything, I only know what Ubuntu directly told me.), but after finding a video that explains things that should be setup immediately, it said to open "software and updates." This worked, but the "canonical partners" checkbox isn't there. Instead, the "other software" tab just has remnants of programs that I tried to install, but didn't work. Is the canonical partners thing important? Are there any other major settings, software, or configurations that I might be missing? I tried to just go back to Windows 10, but I replaced it with Ubuntu completely and the USB drive that I used to install Ubuntu is unable to hold one of the files from the Windows 10 ISO. Any help would be appreciated. EDIT: The first issue is that I am unable to install Zoom. I absolutely need Zoom because I have online classes that are hosted there. It isn't in the Ubuntu Software application, so I went to the Zoom website and they have a Linux version. They say that I should first install a graphical installer using this: "sudo apt install gdebi" I did that and it seems to have worked, but the .deb file that Zoom told me to download doesn't run when I double-click it. Instead, it opens like a zip file. Zoom says that it should automatically be opened by the graphical installer when I double-click it. Is there another way to run it through the graphical installer? Should I be using something other than the graphical installer?