Score:1

After upgrade 18.04 to 20.04, Deja Dup fails to backup; something about my LAN networking is broken

ar flag

Deja Dup (DD) has worked w/o problem for 2+ years under Ubuntu Mate 18.04 - then I upgraded to 20.04 and DD no longer succeeds.

DD halts when "back up now", with window "Storage location not available. Waiting for a network connection..."

DD is configured to access a local network NAS hard disk (ethernet) using smb:// protocol

When file manager Caja mounts a NAS share, it does so using smb://, and DD is configured to access that particular smb:// share.

The DD Developer/Maintainer suggests something is not set up correctly with my networking, though I can navigate my LAN and the Internet w/o problem. I've sent him this terminal window info:

(from 'sysinfo') Running Ubuntu Linux, the Ubuntu 20.04 (focal) release. GNOME: 3.36.8 (Ubuntu) Kernel version: 5.4.0-132-generic (#148-Ubuntu SMP Mon Oct 17 16:02:06 UTC 2022) GCC: 9 (x86_64-linux-gnu)

 gandsnut@tinyhp:~$ nm-online
 Connecting...............    0s [offline]


  gandsnut@tinyhp:~$ ps -afe | grep -i "network"
 systemd+    1108       1  0 Nov17 ?        00:00:13 /lib/systemd/systemd-networkd
 root        1233       1  0 Nov17 ?        00:00:06 /usr/sbin/NetworkManager --no-daemon
 root        1254       1  0 Nov17 ?        00:00:00 /usr/bin/python3 /usr/bin/networkd-dispatcher --run-startup-triggers
 gandsnut    3638    2161  0 Nov17 ?        00:00:00 /usr/libexec/gvfsd-network --spawner :1.3 /org/gtk/gvfs/exec_spaw/1

I don't know what to fix to make DD function again. Suggestions?

================== (added) The output from the suggested command repeats 8 times...

gandsnut@tinyhp:~$ systemctl status NetworkManager
● NetworkManager.service - Network Manager
     Loaded: loaded (/lib/systemd/system/NetworkManager.service; enabled; vendor preset: enabled)
     Active: active (running) since Thu 2022-11-17 04:00:49 CST; 2 days ago
       Docs: man:NetworkManager(8)
   Main PID: 1233 (NetworkManager)
      Tasks: 3 (limit: 37743)
     Memory: 12.2M
     CGroup: /system.slice/NetworkManager.service
             └─1233 /usr/sbin/NetworkManager --no-daemon

Nov 17 04:00:50 tinyhp NetworkManager[1233]: <info>  [1668679250.7002] device (lo): carrier: link connected
Nov 17 04:00:50 tinyhp NetworkManager[1233]: <info>  [1668679250.7013] manager: (lo): new Generic device (/org/freedesktop/NetworkManager/Devices>
Nov 17 04:00:50 tinyhp NetworkManager[1233]: <info>  [1668679250.7049] manager: (enp2s0): new Ethernet device (/org/freedesktop/NetworkManager/De>
Nov 17 04:00:50 tinyhp NetworkManager[1233]: <info>  [1668679250.7255] manager: (wlp1s0): new 802.11 Wi-Fi device (/org/freedesktop/NetworkManage>
Nov 17 04:00:50 tinyhp NetworkManager[1233]: <info>  [1668679250.7407] device (wlp1s0): state change: unmanaged -> unavailable (reason 'managed',>
Nov 17 04:00:50 tinyhp NetworkManager[1233]: <info>  [1668679250.9059] modem-manager: ModemManager available
Nov 17 04:00:50 tinyhp NetworkManager[1233]: <info>  [1668679250.9096] manager: startup complete
Nov 17 04:00:50 tinyhp NetworkManager[1233]: <info>  [1668679250.9295] supplicant: wpa_supplicant running
Nov 17 04:01:01 tinyhp NetworkManager[1233]: <info>  [1668679261.2166] device (enp2s0): carrier: link connected
Nov 17 04:01:32 tinyhp NetworkManager[1233]: <info>  [1668679292.2178] agent-manager: agent[f83f5a498d6fe2d9,:1.110/org.freedesktop.nm-applet/100>
lines 1-20/20 (END)...skipping...
Organic Marble avatar
us flag
It appears that there is indeed a problem with your networking, or more specifically, with network manager, based on the output of `nm-online`. Perhaps troubleshooting should focus on network manager. As a start, consider running the command `systemctl status NetworkManager` and copy/pasting the output into your question.
gandsnut avatar
ar flag
I'm glad to continue troubleshooting: I'm unable to interpret what if anything the output from "systemctl..." is saying. What might be the next step? Thanks.
Score:1
ar flag

This old link provided enough assistance to get my Deja Dup backups to start working again:

network manager says "device not managed"

Also, deleting the existing wired/Ethernet network connection, then re-creating it helped. Restarting the NetworkManager application was needed. Troubleshooting help came from the author/maintainer of Deja Dup.

mangohost

Post an answer

Most people don’t grasp that asking a lot of questions unlocks learning and improves interpersonal bonding. In Alison’s studies, for example, though people could accurately recall how many questions had been asked in their conversations, they didn’t intuit the link between questions and liking. Across four studies, in which participants were engaged in conversations themselves or read transcripts of others’ conversations, people tended not to realize that question asking would influence—or had influenced—the level of amity between the conversationalists.