Score:1

Kernel does not support 64 bit cpu

cg flag

Last night I installed ubuntu 22.04 onto my pc and chose the option to have 22.04 to run alongside my older 18.04.6 which all my documents and pictures are stored on as i didn't want to lose them, now when I boot up the pc it gives the option to load 18.04 but when I click on it, it says error: kernel doesn't support 64-bit cpu,s, error you need to load the kernel first, press any key to continue. Please could anyone hep me with this as I don't want to lose all my documents.
Thank you, Kind regards
Steve

Boot options: enter image description here

Error: enter image description here

Andra avatar
tr flag
could you take a picture of boot options and add to your question? and that of the error also,
beargrease avatar
cg flag
Hi Andra, can you see the photos I've added, Thank you, Steve
HomerSimpson avatar
sa flag
What you can (almost) always do is boot from the 22.04 usb device, choose 'try Ubuntu' and backup your data from the 18.04 partition to a seperate partition or other usb device.
Andra avatar
tr flag
did you try "Advanced options for Ubuntu 18.04.6" (the last line) and boot some previous kernel?
beargrease avatar
cg flag
Thank you all very much for taking the time to help with my question. I thought I'd have to boot into my old Ubuntu 18.04.6 system separately from my new 22.04 Ubuntu, but no its not the case. I have found the file containing all my data on my new 22.04 system, its listed as Parent folder /media/steven/then a long list of letters and numbers, and it amounts to 350GB containing all my data, well pleased. Thanks again for your help Best wishes Steve
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