Join Log in
Score:1
jstocks avatar Ubuntu

Can't get Intel AX200 Wifi Adapter working on clean installation of 22.04

gr flag
jstocks

Fresh installation of Ubuntu 22.04 on a HP 840 G6 laptop. Turned off Fast Boot in BIOS. No dual boot; no Windows installed; formatted hard drive upon Ubuntu installation. Seems what I am reading is this is an error with Dual Boot - but I don't have this: https://wireless.wiki.kernel.org/en/users/drivers/iwlwifi#about_dual-boot_with_windows_and_fast-boot_enabled

Airplane mode is off. I installed the Intel drivers via instructions on this page: https://itslinuxfoss.com/install-intel-wifi-6-ax200-driver/. Ethernet (wired) works just fine. I don't even see the Wifi icon in my system manager.

Here's what I checked:

uname -sr:

Linux 5.15.0-56-generic

lshw -C networks:

*-network UNCLAIMED       
       description: Network controller
       product: Wi-Fi 6 AX200
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:3a:00.0
       version: 1a
       width: 64 bits
       clock: 33MHz
       capabilities: cap_list
       configuration: latency=0
       resources: memory:e8000000-e8003fff

lspci:

3a:00.0 Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)

rfkill list:

0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no

lspci -vvnn | grep -A 9 Network:

3a:00.0 Network controller [0280]: Intel Corporation Wi-Fi 6 AX200 [8086:2723] (rev 1a)
    Subsystem: Intel Corporation Wi-Fi 6 AX200 [8086:0080]
    Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
    Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Interrupt: pin A routed to IRQ 19
    Region 0: Memory at e8000000 (64-bit, non-prefetchable) [size=16K]
    Capabilities: <access denied>
    Kernel modules: iwlwifi

modinfo mt7921e | grep alias:

alias:          pci:v000014C3d00000616sv*sd*bc*sc*i*
alias:          pci:v000014C3d00000608sv*sd*bc*sc*i*
alias:          pci:v000014C3d00007922sv*sd*bc*sc*i*
alias:          pci:v000014C3d00007961sv*sd*bc*sc*i*

sudo dmesg | grep iwl:

[    4.495191] Loading modules backported from iwlwifi
[    4.495192] iwlwifi-stack-public:master:9858:4c7cba27
[    4.662196] iwlwifi 0000:3a:00.0: enabling device (0000 -> 0002)
[    4.999413] iwlwifi 0000:3a:00.0: CSR_RESET = 0x10
[    4.999418] iwlwifi 0000:3a:00.0: Host monitor block 0x0 vector 0x0
[    4.999539] iwlwifi 0000:3a:00.0:     value [iter 0]: 0x3f7f8c30
[    4.999589] iwlwifi 0000:3a:00.0:     value [iter 1]: 0x3f7f0030
[    4.999654] iwlwifi 0000:3a:00.0:     value [iter 2]: 0x3f7f8c30
[    4.999788] iwlwifi 0000:3a:00.0:     value [iter 3]: 0x3f7f8030
[    4.999915] iwlwifi 0000:3a:00.0:     value [iter 4]: 0x3f7f0430
[    5.000035] iwlwifi 0000:3a:00.0:     value [iter 5]: 0x3f7f0c30
[    5.000081] iwlwifi 0000:3a:00.0:     value [iter 6]: 0x3f7f8c32
[    5.000127] iwlwifi 0000:3a:00.0:     value [iter 7]: 0x3f7f0832
[    5.000174] iwlwifi 0000:3a:00.0:     value [iter 8]: 0x3f7f8c32
[    5.000221] iwlwifi 0000:3a:00.0:     value [iter 9]: 0x3f7f8832
[    5.000284] iwlwifi 0000:3a:00.0:     value [iter 10]: 0x3f7f8832
[    5.000418] iwlwifi 0000:3a:00.0:     value [iter 11]: 0x3f7f8430
[    5.000538] iwlwifi 0000:3a:00.0:     value [iter 12]: 0x3f7f0830
[    5.000607] iwlwifi 0000:3a:00.0:     value [iter 13]: 0x3f7f0832
[    5.000742] iwlwifi 0000:3a:00.0:     value [iter 14]: 0x3f7f8430
[    5.000744] iwlwifi 0000:3a:00.0: Host monitor block 0x0 vector 0x1
[    5.000879] iwlwifi 0000:3a:00.0:     value [iter 0]: 0x044466c2
[    5.001001] iwlwifi 0000:3a:00.0:     value [iter 1]: 0x044466c2
[    5.001070] iwlwifi 0000:3a:00.0:     value [iter 2]: 0x044466c2
[    5.001205] iwlwifi 0000:3a:00.0:     value [iter 3]: 0x044466c2
[    5.001340] iwlwifi 0000:3a:00.0:     value [iter 4]: 0x044466c2
[    5.001475] iwlwifi 0000:3a:00.0:     value [iter 5]: 0x044466c2
[    5.001596] iwlwifi 0000:3a:00.0:     value [iter 6]: 0x044466c2
[    5.001647] iwlwifi 0000:3a:00.0:     value [iter 7]: 0x044466c2
[    5.001698] iwlwifi 0000:3a:00.0:     value [iter 8]: 0x044466c2
[    5.001749] iwlwifi 0000:3a:00.0:     value [iter 9]: 0x044466c2
[    5.001801] iwlwifi 0000:3a:00.0:     value [iter 10]: 0x044466c2
[    5.001852] iwlwifi 0000:3a:00.0:     value [iter 11]: 0x044466c2
[    5.001903] iwlwifi 0000:3a:00.0:     value [iter 12]: 0x044466c2
[    5.001972] iwlwifi 0000:3a:00.0:     value [iter 13]: 0x044466c2
[    5.002107] iwlwifi 0000:3a:00.0:     value [iter 14]: 0x044466c2
[    5.002109] iwlwifi 0000:3a:00.0: Host monitor block 0x0 vector 0x6
[    5.002244] iwlwifi 0000:3a:00.0:     value [iter 0]: 0xb00c4c71
[    5.002380] iwlwifi 0000:3a:00.0:     value [iter 1]: 0xe00c4c71
[    5.002501] iwlwifi 0000:3a:00.0:     value [iter 2]: 0xb00c4c71
[    5.002552] iwlwifi 0000:3a:00.0:     value [iter 3]: 0xa00c4c71
[    5.002603] iwlwifi 0000:3a:00.0:     value [iter 4]: 0xf00c4c71
[    5.002654] iwlwifi 0000:3a:00.0:     value [iter 5]: 0xb00c4c71
[    5.002707] iwlwifi 0000:3a:00.0:     value [iter 6]: 0xe00c4c71
[    5.002831] iwlwifi 0000:3a:00.0:     value [iter 7]: 0xa00c4c71
[    5.002882] iwlwifi 0000:3a:00.0:     value [iter 8]: 0xe00c4c71
[    5.002952] iwlwifi 0000:3a:00.0:     value [iter 9]: 0xb00c4c71
[    5.003086] iwlwifi 0000:3a:00.0:     value [iter 10]: 0xe00c4c71
[    5.003221] iwlwifi 0000:3a:00.0:     value [iter 11]: 0xb00c4c71
[    5.003360] iwlwifi 0000:3a:00.0:     value [iter 12]: 0xe00c4c71
[    5.003486] iwlwifi 0000:3a:00.0:     value [iter 13]: 0xb00c4c71
[    5.003606] iwlwifi 0000:3a:00.0:     value [iter 14]: 0xf00c4c71
[    5.003609] iwlwifi 0000:3a:00.0: Host monitor block 0x22 vector 0x0
[    5.003661] iwlwifi 0000:3a:00.0:     value [iter 0]: 0x00000000
[    5.003885] iwlwifi: probe of 0000:3a:00.0 failed with error -110

sudo dmesg | grep iwl:

[    4.520119] iwlwifi 0000:3a:00.0: enabling device (0000 -> 0002)
[    4.533676] iwlwifi 0000:3a:00.0: api flags index 2 larger than supported by driver
[    4.533696] iwlwifi 0000:3a:00.0: TLV_FW_FSEQ_VERSION: FSEQ Version: 89.3.35.37
[    4.534046] iwlwifi 0000:3a:00.0: loaded firmware version 66.f1c864e0.0 cc-a0-66.ucode op_mode iwlmvm
[    4.678807] iwlwifi 0000:3a:00.0: Detected Intel(R) Wi-Fi 6 AX200 160MHz, REV=0x340
[    5.356947] iwlwifi 0000:3a:00.0: retry init count 0
[    5.358645] iwlwifi 0000:3a:00.0: Detected Intel(R) Wi-Fi 6 AX200 160MHz, REV=0x340
[    6.049407] iwlwifi 0000:3a:00.0: retry init count 1
[    6.050674] iwlwifi 0000:3a:00.0: Detected Intel(R) Wi-Fi 6 AX200 160MHz, REV=0x340
[    6.733507] iwlwifi 0000:3a:00.0: retry init count 2

firmware:

iwlwifi-cc-a0-46.ucode
iwlwifi-cc-a0-48.ucode
iwlwifi-cc-a0-50.ucode
iwlwifi-cc-a0-53.ucode
iwlwifi-cc-a0-55.ucode
iwlwifi-cc-a0-59.ucode
iwlwifi-cc-a0-62.ucode
iwlwifi-cc-a0-63.ucode
iwlwifi-cc-a0-66.ucode
iwlwifi-cc-a0-67.ucode
iwlwifi-cc-a0-68.ucode
iwlwifi-cc-a0-71.ucode

Here is sudo dmesg | grep iwl currently:

sudo dmesg | grep iwl
[    4.520119] iwlwifi 0000:3a:00.0: enabling device (0000 -> 0002)
[    4.533676] iwlwifi 0000:3a:00.0: api flags index 2 larger than supported by driver
[    4.533696] iwlwifi 0000:3a:00.0: TLV_FW_FSEQ_VERSION: FSEQ Version: 89.3.35.37
[    4.534046] iwlwifi 0000:3a:00.0: loaded firmware version 66.f1c864e0.0 cc-a0-66.ucode op_mode iwlmvm
[    4.678807] iwlwifi 0000:3a:00.0: Detected Intel(R) Wi-Fi 6 AX200 160MHz, REV=0x340
[    5.356947] iwlwifi 0000:3a:00.0: retry init count 0
[    5.358645] iwlwifi 0000:3a:00.0: Detected Intel(R) Wi-Fi 6 AX200 160MHz, REV=0x340
[    6.049407] iwlwifi 0000:3a:00.0: retry init count 1
[    6.050674] iwlwifi 0000:3a:00.0: Detected Intel(R) Wi-Fi 6 AX200 160MHz, REV=0x340
[    6.733507] iwlwifi 0000:3a:00.0: retry init count 2

... and here it is with a cold startup:

sudo dmesg | grep iwl
[sudo] password for silverfox: 
[    4.426219] iwlwifi 0000:3a:00.0: enabling device (0000 -> 0002)
[    4.439899] iwlwifi 0000:3a:00.0: api flags index 2 larger than supported by driver
[    4.439912] iwlwifi 0000:3a:00.0: TLV_FW_FSEQ_VERSION: FSEQ Version: 89.3.35.37
[    4.440153] iwlwifi 0000:3a:00.0: loaded firmware version 66.f1c864e0.0 cc-a0-66.ucode op_mode iwlmvm
[    4.639044] iwlwifi 0000:3a:00.0: Detected Intel(R) Wi-Fi 6 AX200 160MHz, REV=0x340
[    5.335236] iwlwifi 0000:3a:00.0: retry init count 0
[    5.337682] iwlwifi 0000:3a:00.0: Detected Intel(R) Wi-Fi 6 AX200 160MHz, REV=0x340
[    6.037278] iwlwifi 0000:3a:00.0: retry init count 1
[    6.039448] iwlwifi 0000:3a:00.0: Detected Intel(R) Wi-Fi 6 AX200 160MHz, REV=0x340
[    6.757460] iwlwifi 0000:3a:00.0: retry init count 2
1532
1 + 7
chili555 avatar
cn flag
chili555
Please do: `sudo apt purge backport-iwlwifi-dkms` Next, reboot and show us a new version: `sudo dmesg | grep iwl` Welcome to Ask Ubuntu.
0
Reply
jstocks avatar
gr flag
jstocks
Completed the two tasks. Added updated version of sudo dmesg | grep iwl above. Thank you!
0
Reply
chili555 avatar
cn flag
chili555
Which firmware files do you have? `ls /lib/firmware | grep cc-a0` In addition to -66, the latest linux-firmware package includes 67, 68 and 71.
0
Reply
jstocks avatar
gr flag
jstocks
Firmware added above.
0
Reply
chili555 avatar
cn flag
chili555
Is there any difference in dmesg between a reboot and a cold boot; i.e. shut down completely, wait a few moments and start with the power button?
0
Reply
jstocks avatar
gr flag
jstocks
Added the code above. It doesn't look like it's different. As Ubuntu was starting up, I "think" I saw the same "retry" error come up just before the login screen. It was fast, but I think it was the same....
0
Reply
jstocks avatar
gr flag
jstocks
Bumping for visibility... anyone able to help?
0
Reply
Score:0
jstocks avatar Ubuntu
gr flag
jstocks

Consider this resolved. I'm not sure what happened, but I restarted my computer about two weeks later, and I'm able to use my Wifi.

+ 0
ธงชาติไทย
Elon Musk
I sit in a Tesla and translated this thread with Ai:

mangohost

Post an answer

Most people don’t grasp that asking a lot of questions unlocks learning and improves interpersonal bonding. In Alison’s studies, for example, though people could accurately recall how many questions had been asked in their conversations, they didn’t intuit the link between questions and liking. Across four studies, in which participants were engaged in conversations themselves or read transcripts of others’ conversations, people tended not to realize that question asking would influence—or had influenced—the level of amity between the conversationalists.