Score:3

Ubuntu

Bluetooth does not work on Ubuntu 22.04

ILYCH

1/18/24, 10:25 AM

Specs

I Use Honor magicbook 14 2021.

problem

Bluetooth does not turn on through the settings, even after moving the slider nothing turns on. Bluetooth is enabled in bios,

commands that can help

uname -a

Linux ilya-NMH-WCX9 5.15.0-57-generic #63-Ubuntu SMP Thu Nov 24 13:43:17 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux

sudo journalctl -u bluetooth.service -b

янв 18 12:58:10 ilya-NMH-WCX9 systemd[1]: Starting Bluetooth service...
янв 18 12:58:10 ilya-NMH-WCX9 bluetoothd[738]: Bluetooth daemon 5.64
янв 18 12:58:10 ilya-NMH-WCX9 bluetoothd[738]: Starting SDP server
янв 18 12:58:10 ilya-NMH-WCX9 bluetoothd[738]: Bluetooth management interface 1>
янв 18 12:58:10 ilya-NMH-WCX9 systemd[1]: Started Bluetooth service.
янв 18 13:13:02 ilya-NMH-WCX9 bluetoothd[738]: Terminating
янв 18 13:13:02 ilya-NMH-WCX9 systemd[1]: Stopping Bluetooth service...
янв 18 13:13:02 ilya-NMH-WCX9 bluetoothd[738]: Stopping SDP server
янв 18 13:13:02 ilya-NMH-WCX9 bluetoothd[738]: Exit
янв 18 13:13:02 ilya-NMH-WCX9 systemd[1]: bluetooth.service: Deactivated succes>
янв 18 13:13:02 ilya-NMH-WCX9 systemd[1]: Stopped Bluetooth service.
янв 18 13:13:02 ilya-NMH-WCX9 systemd[1]: Starting Bluetooth service...
янв 18 13:13:02 ilya-NMH-WCX9 bluetoothd[7199]: Bluetooth daemon 5.64
янв 18 13:13:02 ilya-NMH-WCX9 systemd[1]: Started Bluetooth service.
янв 18 13:13:02 ilya-NMH-WCX9 bluetoothd[7199]: Starting SDP server
янв 18 13:13:02 ilya-NMH-WCX9 bluetoothd[7199]: Bluetooth management interface >

$ sudo dmesg | grep -i bluetooth

[    2.287657] Bluetooth: Core ver 2.22
[    2.287689] NET: Registered PF_BLUETOOTH protocol family
[    2.287691] Bluetooth: HCI device and connection manager initialized
[    2.287695] Bluetooth: HCI socket layer initialized
[    2.287698] Bluetooth: L2CAP socket layer initialized
[     2.287702] Bluetooth: SCO socket layer initialized
[    3.609085] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[    3.609089] Bluetooth: BNEP filters: protocol multicast
[    3.609094] Bluetooth: BNEP socket layer initialized

rfkill list

0: hci0: Bluetooth
Soft blocked: yes
Hard blocked: no

After use sudo rfkill unblock bluetooth

0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no

But Bluetooth still not working

sudo lspci -vvnn | grep -A 9 Network

01:00.0 Network controller [0280]: Qualcomm Atheros QCNFA765 [17cb:1103] (rev 01)
Subsystem: Foxconn International, Inc. Device [105b:e0cc]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort+ <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin ? routed to IRQ 79
IOMMU group: 7
Region 0: Memory at d0000000 (64-bit, non-prefetchable) [size=2M]
Capabilities: <access denied>
Kernel driver in use: ath11k_pci

lsusb; dmesg | grep -i blue

Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 27c6:5125 Shenzhen Goodix Technology 
Co.,Ltd. Goodix Fingerprint Device 
Bus 003 Device 002: ID 0489:e0e1 Foxconn / Hon Hai 
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0408:1040 Quanta Computer, Inc. 
ov9734_techfront_camera
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
dmesg: чтение буфера ядра завершилось неудачно: Операция не 
позволена

sudo dmesg | grep -i blue

[    2.287657] Bluetooth: Core ver 2.22
[    2.287689] NET: Registered PF_BLUETOOTH protocol family
[    2.287691] Bluetooth: HCI device and connection manager initialized
[    2.287695] Bluetooth: HCI socket layer initialized
[    2.287698] Bluetooth: L2CAP socket layer initialized
[    2.287702] Bluetooth: SCO socket layer initialized
[    3.609085] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[    3.609089] Bluetooth: BNEP filters: protocol multicast
[    3.609094] Bluetooth: BNEP socket layer initialized
[   72.457466] audit: type=1107 audit(1674035959.509:80): pid=741 uid=102 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/" interface="org.freedesktop.DBus.ObjectManager" member="GetManagedObjects" mask="send" name="org.bluez" pid=3408 label="snap.slack.slack" peer_pid=738 peer_label="unconfined"
[ 5647.651483] [   7199]     0  7199     2621       98    57344        0             0 bluetoothd
[ 5647.651486] [   7201]     0  7201    39315       92    69632        0             0 bluealsa
[ 5895.671233] audit: type=1107 audit(1674041782.562:610): pid=741 uid=102 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call"  bus="system" path="/" interface="org.freedesktop.DBus.ObjectManager" member="GetManagedObjects" mask="send" name="org.bluez" pid=24670 label="snap.slack.slack" peer_pid=7199 peer_label="unconfined"

955

1 + 13

bluetooth

22.04

William Martens

1/18/24, 10:32 AM

Hi! & Welcome to AskUbuntu! :) and this is a good question, ill follow it and see if I can help as well

darth_epoxy

1/18/24, 10:45 AM

Can you add the output of `lspci -vvnn | grep -A 9 Network` to your question please?

ILYCH

1/18/24, 10:51 AM

@darth_epoxy added

darth_epoxy

1/18/24, 10:56 AM

I am assooming that this is a combined network/bluetooth card because the Honor website is blank under spec's for your model. However it looks like this `Qualcomm Atheros QCNFA765` is not supported yet https://github.com/kvalo/ath11k-firmware

ILYCH

1/18/24, 10:59 AM

@darth_epoxy Is sad. I need wait, when support 'Qualcomm Atheros QCNFA765' will add in Ubuntu?

darth_epoxy

1/18/24, 11:08 AM

I don't see any news in launchpad so sorry no news. Try replacing bluetooth with ath11k_pci ion you dmesg query and it might tell us where it's failing. Most likely however you need to wait a week then update you firmware or google for kernel updates relating to your hardware. Perhaps @guiverc will find this question and help us.

William Martens

1/18/24, 11:09 AM

I will also search around stack overflow if someone got the same question; or similar;

ILYCH

1/18/24, 11:14 AM

I don't quite understand what you are talking about "wait a week and then update the firmware" because I am a new Ubuntu user. But thanks too much for tried to help me!

Pilot6

1/18/24, 11:45 AM

Please add output of `lsusb; dmesg | grep -i blue`.

ILYCH

1/18/24, 11:57 AM

@Pilot6 added..

Pilot6

1/18/24, 11:57 AM

`sudo dmesg | grep -i blue`

ILYCH

1/18/24, 12:01 PM

@Pilot6 added..

Pilot6

1/18/24, 12:02 PM

The device is not supported yet. A patch is needed to add support.

Score:3

Ubuntu

Pilot6

1/18/24, 12:04 PM

This device 0489:e0e1 is not supported by Linux kernel yet.

A patch to drivers/bluetooth/btusb.c is needed to add this specific device.

You can create a bug report to Launchpad.

Run ubuntu-bug linux and follow directions.

+ 3

ILYCH

1/18/24, 12:08 PM

Can you tell me how i can create a bug report to Launchpad?

Pilot6

1/18/24, 12:09 PM

I've added this to the answer. But don't expect it is fast.

ILYCH

1/18/24, 12:13 PM

Thanks too much

Elon Musk

I sit in a Tesla and translated this thread with Ai:

EN: Bluetooth does not work on Ubuntu 22.04

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