Audio to bluetooth headset cuts out, but device still showing as connected

user3765127

2/7/24, 8:23 PM

I am using a bluetooth headset with Xubuntu 22.04 on a Dell laptop. It connects fine and can work for hours at a time, but sporadically the audio stops working even though the device is still connected. Sometimes I get as little as two minutes of it working before it stops - it appears to be random.

Here's some of the output from sudo service bluetooth status:

profiles/audio/avdtp.c:cancel_request() Suspend: Connection timed out (110)

profiles/audio/avdtp.c:cancel_request() Abort: Connection timed out (110)

Output of inxi -Aaz:

Audio:
  Device-1: Intel 5 Series/3400 Series High Definition Audio vendor: Dell
    driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:3b56
    class-ID: 0403
  Device-2: NVIDIA High Definition Audio vendor: Dell driver: snd_hda_intel
    v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 16 bus-ID: 01:00.1
    chip-ID: 10de:0be4 class-ID: 0403
  Sound Server-1: ALSA v: k5.15.0-58-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes

Any suggestions on how to fix / what further diagnostics to run would be most helpful. Thanks!

OS: Ubuntu 22.04.1 LTS Kernel: 5.15.0-58-generic

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EN: Audio to bluetooth headset cuts out, but device still showing as connected

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