Score:0

Battery stuck at 0% and acpi showing last-full-capacity as negative

ro flag

My Asus laptop is around 3.5 years old, and I have been using Ubuntu extensively until the hard drive got corrupted (bad sectors started increasing). You can refer Ubuntu 20.04 going into Read-only filesystem where I asked a related question.

I have been using Windows ever since, and everything was fine. Windows is mounted on SSD, and the issue of the bad sector did not affect Windows. But I recently started using Ubuntu again, without replacing the disk. I had forgotten about the bad sectors problem. There was a new problem waiting. It was that the battery always shows 0% while charging (this had not happened when I was using Windows), and shuts down when I switch off charging. This problem is happening in Windows as well, the charge is stuck at 0% while charging and shuts down when removed from charging.

The output from acpi -i shows that the last-full-capacity is negative. I think this is a software problem (maybe some corrupted data from the hard disk's bad sectors updated the BIOS info), and not a hardware problem, though I might be wrong. This output is as follows:

Battery 0: Charging, 0%, charging at zero rate - will never fully charge.
Battery 0: design capacity 3649 mAh, last full capacity -36 mAh = -1%

The output from upower -i /org/freedesktop/UPower/devices/battery_BAT0 gives the following output:

  native-path:          BAT0
  vendor:               ASUSTeK
  model:                ASUS Battery
  power supply:         yes
  updated:              Wednesday 08 February 2023 04:54:07 PM (86 seconds ago)
  has history:          yes
  has statistics:       yes
  battery
    present:             yes
    rechargeable:        yes
    state:               charging
    warning-level:       none
    energy:              0 Wh
    energy-empty:        0 Wh
    energy-full:         0 Wh
    energy-full-design:  0 Wh
    energy-rate:         0 W
    voltage:             11.55 V
    percentage:          0%
    capacity:            100%
    technology:          lithium-ion
    icon-name:          'battery-caution-charging-symbolic'

BIOS version is: X430FA.308

Is this actually my battery dying, or is it just some software/BIOS issue that could be corrected without buying a new battery? And if it is just a software issue, could you please guide me on how to solve the issue? I am presently a student who will be graduating this May. I plan to use my laptop primarily for coursework and running some NLP models for my projects. I don't plan to buy a new laptop before May, and might buy a new laptop later, since I believe replacing both HDD and battery in this laptop could actually be very expensive and a new laptop would be much better.

Pilot6 avatar
cn flag
The battery is dead. It has nothing to do with Ubuntu.
Joepie Es avatar
eg flag
It happens on both Windows as Ubuntu. It is therefor really a hardware problem.
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